At a Glance
- Tasks: Enhance broadband complaint handling and develop engaging training materials.
- Company: Join Iberdrola SA, a leader in the energy sector focused on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team dedicated to enhancing service standards.
- Why this job: Make a real difference in customer satisfaction through impactful training improvements.
- Qualifications: Experience in creating training content and driving positive change in regulated environments.
The predicted salary is between 50000 - 55000 £ per year.
Iberdrola SA is seeking an Operations Improvement Manager to enhance broadband complaint handling. This role involves developing training materials, ensuring consistent service standards, and utilizing digital tools for effective learning.
The ideal candidate will have experience in creating user-friendly training content within regulated environments and the ability to drive positive change in training programs. Join us to make meaningful improvements in customer satisfaction.
Broadband Ops Training & Improvement Manager in Glasgow employer: Iberdrola SA
Iberdrola SA is an excellent employer that prioritises employee development and satisfaction, offering a dynamic work culture where innovation thrives. As a Broadband Ops Training & Improvement Manager, you will benefit from comprehensive training programmes, opportunities for professional growth, and a commitment to enhancing customer experiences through collaborative efforts. Join us in a supportive environment that values your contributions and fosters meaningful change.
