At a Glance
- Tasks: Provide expert employee relations advice and manage various HR cases.
- Company: ScottishPower, a leader in sustainable energy with a strong community focus.
- Benefits: Competitive salary, bonus potential, health insurance, and a supportive work environment.
- Other info: Join a diverse team committed to sustainability and community impact.
- Why this job: Make a real difference in employee relations while developing your HR skills.
- Qualifications: Experience in HR or employee relations, with strong communication and consulting skills.
The predicted salary is between 46400 - 58000 € per year.
The Case Consultant role sits within the People & Organisation function and provides professional employee relations advice and case management support across ScottishPower UK businesses. You will provide professional employee relations advice and case management support across ScottishPower UK businesses, helping managers apply people policies fairly, consistently and in line with employment legislation and best practice.
The role involves managing a wide range of employee relations cases, including grievances, disciplinary matters, attendance management, performance improvement, and appeals, ensuring each case is handled with appropriate judgement, procedural fairness and clear risk assessment. You will act as a trusted advisor to managers, guiding them through sensitive and complex people issues and supporting early resolution wherever possible to minimise escalation and risk.
The role requires close collaboration with People colleagues, internal specialist teams such as Legal and Occupational Health, and external bodies including Trade Unions, ACAS and employment lawyers where required. You will also contribute to continuous improvement within the People Relations & Case Management service by analysing case trends, sharing insight with stakeholders, supporting policy reviews and delivering training or coaching to managers. Maintaining accurate, confidential case records and providing clear insight to People leadership will be a key part of the role.
You will bring extensive knowledge of UK employment legislation, case law and HR best practice, with proven experience applying this in a complex, commercially driven environment. Experience in employee relations or HR advisory work is essential, ideally within a unionised or collectively bargained setting, alongside strong consulting and diagnostic skills.
You will be confident advising managers on sensitive and high-risk matters, with excellent communication and influencing skills and a strong customer focused approach. The ability to assess risk, exercise sound professional judgement and know when to escalate or seek specialist legal advice is critical.
With our pension scheme, dental insurance, private medical insurance, and health cash benefits, we believe it’s the little things we do in life that make a big difference. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve.
Case Consultant employer: Iberdrola SA
ScottishPower is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in Glasgow. With a strong commitment to diversity and inclusion, employees benefit from comprehensive perks such as private medical insurance and a pension scheme, alongside opportunities for continuous improvement and collaboration across teams. Join us to make a meaningful impact while advancing your career in a dynamic environment focused on sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Case Consultant
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ScottishPower on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common case management scenarios. Think about how you'd handle grievances or performance issues. We want you to show off your problem-solving skills and knowledge of UK employment law!
✨Tip Number 3
Don’t forget to research ScottishPower’s values and recent news. This will help you tailor your answers and demonstrate that you’re genuinely interested in being part of their team. Plus, it shows you’re proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Case Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Case Consultant role. Highlight your experience in employee relations and any relevant qualifications, like your CIPD certification. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your understanding of UK employment legislation and case management.
Showcase Your Communication Skills:As a Case Consultant, strong communication is key. In your application, give examples of how you've effectively advised managers or resolved complex issues. We love seeing real-life scenarios that demonstrate your skills!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Iberdrola SA
✨Know Your Employment Legislation
Make sure you brush up on UK employment legislation and case law before your interview. Being able to discuss relevant laws and how they apply to employee relations will show that you’re not just knowledgeable but also ready to tackle the complexities of the role.
✨Prepare Real-Life Examples
Think of specific cases you've managed in the past, especially those involving grievances or disciplinary matters. Be ready to share these examples during the interview, highlighting your judgement, procedural fairness, and how you achieved resolution.
✨Showcase Your Consulting Skills
Demonstrate your ability to advise managers effectively. Prepare to discuss how you've guided others through sensitive issues, focusing on your communication and influencing skills. This will help illustrate your capability as a trusted advisor.
✨Emphasise Continuous Improvement
ScottishPower values continuous improvement, so be prepared to talk about how you've contributed to policy reviews or training in your previous roles. Sharing insights on case trends and how you've implemented changes will show your proactive approach.
