At a Glance
- Tasks: Lead contract management and optimise processes for better performance and compliance.
- Company: Join ScottishPower, a leader in renewable energy and innovation.
- Benefits: Enjoy 36 days annual leave, healthcare options, and a competitive salary with bonuses.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in the energy sector while developing your career.
- Qualifications: Strong negotiation, analytical skills, and experience in governance frameworks required.
The predicted salary is between 47200 - 47200 £ per year.
ScottishPower Customer Business is hiring a Business Process Expert to join their Centre of Excellence department within the UK Operation. Reporting to the Change Management Manager, this role will serve as the key point of contact for Contract Management while also taking responsibility for overseeing and optimising processes across both the change management and contract management functions.
What you’ll be doing
- You’ll play a key role in providing expert guidance on contract frameworks, policies, and standards, enabling improved performance, compliance, and efficiency across all contract-related activities.
- The role also contributes to the evolution of the Centre of Excellence by embedding standardised processes, leveraging insights and data to inform decision-making, and strengthening organisational capability in contract and supplier management.
Responsibilities include but are not limited to:
- Establish and maintain contract management frameworks, policies, and standards to drive consistency across the organisation. Ensuring compliance with internal governance, legal, and regulatory requirements.
- Lead the end-to-end management of contracts drafting of service description and service level, negotiation, execution, performance monitoring, and renewal/termination.
- Ensure contracts are structured to optimise commercial outcomes and minimise risk and drive value through effective negotiation, cost control, and performance management.
- Partner with internal stakeholders (e.g., procurement, legal, finance, operations) to provide expert contract guidance and support business objectives.
- Track contract performance against agreed KPIs and SLAs, providing reporting and insights to support decision-making and continuous improvement.
- Oversee and coordinate processes within the Centre of Excellence to ensure governance controls, and operational requirements are fully in place prior to implementation.
What you’ll bring
- Proven record of successfully working independently with minimal direction to deliver business results on time with a high quality of accuracy, consistency, and attention to detail.
- Demonstrated negotiation skills with the ability to secure favourable outcomes.
- Strong analytical and problem-solving capabilities.
- Ability to influence and engage stakeholders at all levels.
- Excellent communication and interpersonal skills.
- Experience implementing or working within governance frameworks and standardised processes.
- Strong attention to detail and ability to ensure compliance.
Minimum Criteria
- Strong Commercial & Risk Awareness
- Stakeholder Engagement & Influencing Skills
- Governance & Process Expertise
- Analytical & Communication Skills
- Experience in Change Delivery oversight
What’s in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow.
- 36 days annual leave
- Holiday Purchase – perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Business Process Expert in Blantyre employer: Iberdrola SA
ScottishPower is an exceptional employer, offering a dynamic work environment at its Centre of Excellence in Blantyre, where employees are empowered to drive meaningful change in the energy sector. With a strong focus on employee well-being, generous benefits including 36 days of annual leave, and a commitment to professional development, ScottishPower fosters a culture of inclusivity and sustainability, making it an ideal place for those seeking to contribute to a greener future while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Process Expert in Blantyre
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Iberdrola SA!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Business Process Expert position at Iberdrola SA via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Business Process Expert in Blantyre
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Iberdrola SA.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Iberdrola SA’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Iberdrola SA
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Iberdrola SA. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Iberdrola SA. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Iberdrola SA.
