At a Glance
- Tasks: Provide first line support and resolve system queries for internal and external customers.
- Company: Join SP Energy Networks, a leader in renewable energy and innovation.
- Benefits: Enjoy 36 days annual leave, competitive salary, and a range of employee perks.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Kickstart your career in a supportive team while making a real impact on energy systems.
- Qualifications: Organised, adaptable, with strong communication skills and a basic understanding of IT systems.
The predicted salary is between 38000 - 48000 £ per year.
Location: Glasgow
Salary: £38-48K
Permanent, Hybrid (2-3 days in office per week)
12 Months FTC
Help us create a better future, quicker
At SP Energy Networks, we’re looking for an Application Administrator to join our Application Support team within Systems Maintenance and Optimisation, part of our Centre of Excellence. This is an excellent opportunity for someone earlier in their career or at a junior to mid level who is looking to build their experience within a supportive and collaborative environment.
What you’ll be doing
In this role, you’ll provide first line support to both internal and external customers, helping to resolve system queries and incidents across a range of applications. You’ll play an important part in ensuring a smooth user experience by responding to issues in line with service levels and supporting the ongoing maintenance of clear, up-to-date process documentation. You’ll also gain exposure to wider system and business improvements, supporting activities such as user testing, training initiatives and communication updates. With guidance from the team, you’ll take ownership of issues, helping to see them through to resolution while building your confidence and technical knowledge. Regular interaction with colleagues will help you stay aware of ongoing work and contribute to team discussions around performance and improvements. Working as part of a close-knit team, you’ll support the delivery of the wider business plan while developing your own skills. There will be opportunities to learn from others, build your understanding of systems and processes, and expand your experience across different areas of the department.
What you’ll bring
We’re looking for someone who is organised, adaptable and keen to learn. You should be comfortable managing your workload, responding to changing priorities and working both independently and as part of a team. Strong communication and customer service skills are key, along with a solid foundation in Microsoft Office applications. An interest in IT systems, attention to detail and a willingness to develop your knowledge within an energy networks environment will help you succeed in this role. If you’re looking for a role where you can grow your experience, contribute to a team that supports critical services and develop your career within a well-established organisation, we’d love to hear from you.
What’s in it for you
- 36 days annual leave
- Holiday purchase – perfect your work/life balance with extra annual leave
- Share Incentive Plan and Sharesave Scheme
- Payroll giving and charity matched funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Count us in – pledge to reduce carbon emissions and help fight climate change
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and public transport season ticket loans
- Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
- Life Assurance (4x salary)
- Access to ‘nudge’ financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why SP Energy Networks
SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.
We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Application Administrator employer: Iberdrola SA
At SP Energy Networks, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Our Glasgow location offers a hybrid working model, competitive salary, and extensive benefits including generous annual leave, pension contributions, and opportunities for personal and professional growth within a global leader in renewable energy. Join us to contribute to meaningful projects while developing your skills in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Administrator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Iberdrola SA values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Iberdrola SA might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Iberdrola SA!
✨Direct Apply to Iberdrola SA
Let's not forget to apply directly through the Iberdrola SA website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Administrator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Iberdrola SA.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Iberdrola SA. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Iberdrola SA
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
