At a Glance
- Tasks: Drive commercial improvements and enhance customer experiences in the energy sector.
- Company: Join ScottishPower, a leader in renewable energy and innovation.
- Benefits: Enjoy 36 days annual leave, competitive salary, and unique perks like technology vouchers.
- Other info: Be part of a diverse team committed to creating a better future.
- Why this job: Make a real impact on sustainability while advancing your career in a dynamic environment.
- Qualifications: Experience in business transformation and strong stakeholder management skills required.
The predicted salary is between 60000 - 70800 £ per year.
The Commercial Improvement Manager is responsible for driving end-to-end commercial improvement across the Business Energy portfolio, supporting SME and Industrial & Commercial (I&C) segments and optimisation of CPPA and sustainable energy solutions. The role focuses on improving sales processes, customer journeys, systems and commercial frameworks to drive efficiency, scalability and performance. Working cross-functionally across Sales, Pricing, Product, Operations, Digital and Wholesale, the role supports revenue growth, margin optimisation and improved customer outcomes.
What you’ll be doing- Drive commercial improvement initiatives across SME, I&C and PPA sales channels
- Improve end-to-end customer lifecycle performance from lead through to billing
- Support optimisation of CPPA end to end processes including contract negotiation, governance, onboarding and in contract lifecycle management
- Enhance sales effectiveness across direct and partner channels
- Define and track commercial performance metrics
- Support system and process improvements with Digital / IT
- Ensure compliance with regulatory and governance frameworks
- Deliver improvement roadmaps aligned to Business Energy strategy
- Responsible for the collation of submission packs for responding to CPPA tenders/RfQs/RfPs, including pricing from each business to provide a full ScottishPower offering
- Working with Compliance, Legal, Regulation and Cyber teams in assessing, designing, delivering or evolving necessary requirements across Business Energy Sales
- Assist in the engagement of customers, both new and existing, to continue bi-lateral discussions on the pipeline of projects seeking a route to market through CPPAs
- Supports SME and I&C customer base and revenue performance
- Contributes to CPPA portfolio development and optimisation
- Operates across Sales, Product, Pricing, Operations and Digital
- Influences customer acquisition, onboarding and retention performance
- Proven experience leading business transformation, process improvement or commercial change programmes within the energy, utilities or B2B services sector
- Demonstrable success delivering measurable commercial outcomes, such as revenue growth, margin improvement, cost reduction, customer experience improvements or operational efficiency gains
- Strong analytical and problem-solving skills
- Senior Stakeholder management and cross-functional delivery experience
- Proven experience managing multiple initiatives across different business areas
- Structured approach to project delivery
- Understanding of Business Energy markets (SME/I&C) is highly desirable
- PPA or renewable contract experience, alongside regulatory knowledge is desirable
- Demonstrated experience in commercial or operational improvement at a senior level
- Strong stakeholder management skills
- Ability to deliver measurable improvements
- Ability to operate effectively in fast-changing environment
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:
- 36 days annual leave
- Holiday purchase – perfect your work/life balance with extra annual leave
- Share Incentive Plan and Sharesave Scheme
- Payroll giving and charity matched funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Count us in – pledge to reduce carbon emissions and help fight climate change
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and public transport season ticket loans
- Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
- Life Assurance (4x salary)
- Access to ‘nudge’ financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
MobilityPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
Commercial Improvement Manager in Glasgow employer: Iberdrola, S.A
Iberdrola, S.A. is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture in the vibrant city of Glasgow. With a strong commitment to health and safety, competitive salaries, and comprehensive benefits, employees are empowered to engage with key stakeholders and drive impactful projects while enjoying a supportive environment that fosters innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Improvement Manager in Glasgow
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Iberdrola, S.A!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Commercial Improvement Manager in Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Iberdrola, S.A, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Iberdrola, S.A
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Iberdrola, S.A’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
