At a Glance
- Tasks: Provide expert employee relations advice and manage various HR cases.
- Company: ScottishPower, a leader in sustainable energy with a strong community focus.
- Benefits: Competitive salary, bonus potential, health insurance, and a supportive work environment.
- Other info: Join a diverse team committed to sustainability and community impact.
- Why this job: Make a real difference in employee relations while developing your HR skills.
- Qualifications: Experience in HR or employee relations, with strong communication and consulting skills.
The predicted salary is between 46400 - 58000 € per year.
The Case Consultant role sits within the People & Organisation function and provides professional employee relations advice and case management support across ScottishPower UK businesses. You will provide professional employee relations advice and case management support across ScottishPower UK businesses, helping managers apply people policies fairly, consistently and in line with employment legislation and best practice.
The role involves managing a wide range of employee relations cases, including grievances, disciplinary matters, attendance management, performance improvement, and appeals, ensuring each case is handled with appropriate judgement, procedural fairness and clear risk assessment. You will act as a trusted advisor to managers, guiding them through sensitive and complex people issues and supporting early resolution wherever possible to minimise escalation and risk.
The role requires close collaboration with People colleagues, internal specialist teams such as Legal and Occupational Health, and external bodies including Trade Unions, ACAS and employment lawyers where required. You will also contribute to continuous improvement within the People Relations & Case Management service by analysing case trends, sharing insight with stakeholders, supporting policy reviews and delivering training or coaching to managers. Maintaining accurate, confidential case records and providing clear insight to People leadership will be a key part of the role.
You will bring extensive knowledge of UK employment legislation, case law and HR best practice, with proven experience applying this in a complex, commercially driven environment. Experience in employee relations or HR advisory work is essential, ideally within a unionised or collectively bargained setting, alongside strong consulting and diagnostic skills.
You will be confident advising managers on sensitive and high-risk matters, with excellent communication and influencing skills and a strong customer focused approach. The ability to assess risk, exercise sound professional judgement and know when to escalate or seek specialist legal advice is critical.
With our pension scheme, dental insurance, private medical insurance, and health cash inclusion, our benefits are designed to help you take care of your world – today and tomorrow. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve.
Case Consultant employer: Iberdrola, S.A
ScottishPower is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in Glasgow. With competitive salaries, comprehensive benefits including private medical insurance and dental coverage, and a commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally. The Case Consultant role provides a unique opportunity to engage with various stakeholders while contributing to meaningful improvements in employee relations across the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Case Consultant
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ScottishPower on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common case management scenarios. Think about how you'd handle grievances or disciplinary matters. We want you to show off your expertise and confidence!
✨Tip Number 3
Don’t forget to research ScottishPower’s values and recent news. This will help you tailor your answers and demonstrate that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at ScottishPower and ready to make a difference.
We think you need these skills to ace Case Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Case Consultant role. Highlight your experience in employee relations and HR advisory work, especially in a unionised setting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Knowledge:Demonstrate your understanding of UK employment legislation and HR best practices in your application. We’re keen on candidates who can navigate complex people issues, so don’t hold back on sharing relevant examples from your past experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Iberdrola, S.A
✨Know Your Employment Legislation
Make sure you brush up on UK employment legislation and case law before your interview. Being able to discuss relevant laws and how they apply to employee relations will show that you’re not just knowledgeable but also ready to tackle the complexities of the role.
✨Prepare Real-Life Scenarios
Think of specific examples from your past experience where you've successfully managed employee relations cases. Be ready to share these stories, focusing on your approach, the challenges faced, and the outcomes achieved. This will demonstrate your practical skills and judgement in real situations.
✨Understand ScottishPower's Values
Familiarise yourself with ScottishPower’s values and their commitment to diversity and social purpose. During the interview, relate your personal values and experiences to theirs, showing that you’re a good cultural fit and genuinely interested in contributing to their mission.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the Case Consultant role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
