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- Tasks: Oversee customer service delivery and manage outage requests for a sustainable energy future.
- Company: Leading UK utility provider focused on Net Zero goals.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Make a real difference in the transition to sustainable energy while enhancing customer service.
- Qualifications: Relevant qualifications and strong negotiation skills required.
- Other info: Join a proactive team dedicated to high voltage technical guidance.
The predicted salary is between 43200 - 72000 £ per year.
A leading utility provider in the UK is seeking an experienced professional to oversee customer service delivery as the distribution network moves towards Net Zero. The role involves reviewing system performance following incidents, managing outage requests, and providing technical guidance on High Voltage matters.
Ideal candidates will have relevant qualifications, strong negotiation abilities, and a proactive approach to customer service. The position offers a competitive salary and benefits package, contributing to the goal of sustainable energy development.
Senior Control Engineer, HV Grid Resilience & Outages in Birkenhead employer: Iberdrola, S.A
Contact Detail:
Iberdrola, S.A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Control Engineer, HV Grid Resilience & Outages in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that Senior Control Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge, especially around High Voltage systems. We recommend practising common interview questions and scenarios related to outage management and customer service delivery.
✨Tip Number 3
Showcase your negotiation skills during interviews. Think of examples where you’ve successfully navigated tough situations. We want to see how you can handle challenges while keeping customer satisfaction in mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Control Engineer, HV Grid Resilience & Outages in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing outages and technical guidance on High Voltage matters. We want to see how your skills align with our goal of moving towards Net Zero.
Showcase Your Qualifications: Don’t forget to mention your relevant qualifications clearly. We’re looking for someone who can bring expertise to the table, so let us know what makes you a great fit!
Highlight Customer Service Skills: Since this role involves overseeing customer service delivery, share examples of how you've successfully managed customer interactions in the past. We love a proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Iberdrola, S.A
✨Know Your Stuff
Make sure you brush up on your knowledge of High Voltage systems and the latest trends in grid resilience. Be prepared to discuss specific incidents you've managed and how you approached them, as this will show your expertise and proactive attitude.
✨Showcase Your Negotiation Skills
Since strong negotiation abilities are key for this role, think of examples where you've successfully navigated challenging discussions. Practise articulating these scenarios clearly, highlighting your approach and the positive outcomes achieved.
✨Customer Service Focus
This position is all about delivering excellent customer service, so be ready to share your experiences in managing outage requests and ensuring customer satisfaction. Think about how you can demonstrate your proactive approach to resolving issues.
✨Align with Net Zero Goals
Familiarise yourself with the company's commitment to sustainable energy development. Be prepared to discuss how your experience and vision align with their goals, showing that you're not just a fit for the role but also passionate about the company's mission.
