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- Tasks: Investigate energy theft and ensure safety while installing gas and electricity meters.
- Company: ScottishPower is a leading utility company focused on renewable energy and sustainability.
- Benefits: Enjoy 36 days annual leave, pension matching, and health benefits like dental and private medical insurance.
- Why this job: Join a mission-driven team tackling energy theft and contributing to a sustainable future.
- Qualifications: Gas Safe registered with relevant electrical certifications and strong customer service skills required.
- Other info: Home-based role with travel; training provided for necessary qualifications.
The predicted salary is between 24800 - 43400 £ per year.
PLEASE NOTE THIS ADVERT CLOSES THE DAY BEFORE ANY AUTOMATED DATE SHOWN – PLEASE REFER TO THE CLOSING DATE IN THE BODY OF THE ADVERT
Location Home Based with travel
Salary from £31,045
Closing Date Friday 15th August
Help us create a better future, quicker
The Revenue Management team undertakes a key role within UK Operations in managing ScottishPower’s overall Revenue Protection Service (RPS) obligations throughout the UK as well as supporting Debt Operations management of field activity.
he highly skilled role is absolutely pivotal to ensure that RPS & Debt operations contribute towards the strategic objectives of the business in identifying and remedying theft of energy cases as well as supporting Debt Operations in the installation of gas meters to manage outstanding debts.
Energy theft is illegal and carries an inherent safety threat with a real risk of explosion, fire or electrocution for anyone that comes into contact with an illegal supply. The Revenue Protection Dual Fuel Technician role is key to identifying such cases and mitigating the associated risk.
What you’ll be doing
- Whilst ensuring that all matters relating to Health and Safety remains the number 1 priority within Revenue Management and fully aware of how their actions affect other people and processes, clearly apply business policy on all Health & Safety matters whilst engaged in any work for the business.
- Maintaining all relevant authorisations and attendance at all training courses associated with the role.
- Visiting Residential, SME and Industrial & Commercial (I&C) properties to undertake extensive investigations to identify cases of energy theft for both gas and electricity services.
- Installation, maintenance, removal and repair of low pressure and medium pressure gas supplies at Residential, SME and I&C properties.
- Installation, maintenance, removal and repair of low voltage metering, including Smart metering and communication links at Residential, SME and I&C properties. This is up to and including Live working.
- The role-holder will also have a full understanding of domestic and commercial gas appliances in order to support industry theft calculators to calculate on-site assessed accounts.
- Close liaison with Distribution Network Operators and Gas Transporters to remedy identified network issues.
- Engagement with SP Energy Networks to identify unallocated sites and undertake the investigation of complex wiring configurations within Residential and Commercial properties.
- Support Quality team in contributing to Workplace Reference Manual updates. In doing so, ensure ScottishPower Revenue Protection Service 100% adheres to all relevant Supply Licence Conditions and regulatory obligations.
- Delivery of high quality performance to ensure ScottishPower meets Electricity and Gas Theft Detection Incentive Scheme targets and therefore mitigate any risk of having to pay financial penalties.
- Engaging with Police and Emergency Services throughout the UK whist undertaking specific projects, some of which could be covert operations.
- Provision of Police Statements and attendance at court where required to provide expert witness evidence.
- Management of workload to deliver high performance in terms of investigations completed, interference detected, and debt recovered.
- Enforcement of Revenue Protection Warrants issued by Her Majesty’s Court and Tribunal Service.
- Supporting debt warrant activity to install electricity and gas Prepayment meters or to disconnect electricity or gas supplies on request.
- Provision of detailed investigation reports which must be of a high quality that can be produced as evidence in court.
- Ensuring all gas work is completed in line with current gas regulations and ScottishPower processes.
- Management of stock levels to ensure appropriate equipment is always available to ensure all work is completed at first visit.
- Ability to work autonomously and make on-site decisions in regard to action to take on detecting a confirmed energy theft.
- Engagement with external parties (Other Suppliers; HM Courts; Police; Fire Service; Distribution Network Operators, including independent DNO; Gas Transporters; Xoserve; Housing Associations; UK Revenue Protection Association; MOCOPA; AMO; Gas Safe).
- The Dual Fuel Technician will also act as a mentor to colleagues joining the team and within the wider business.
What you’ll bring
Gas Specific –
- Gas Safe registered member
- Full knowledge of Gas Safe Accreditation requirements (includes Building Regulations; Metering; Pipework; Vented Cylinder).
- NICEIC Certification – accredited certified scheme for individual Gas fitting operative.
- CMA1 – Specific core for Meter Installers.
- MET4 – Install, exchange, remove and commission diaphragm gas meters, including Commercial meters.
- REGT1 – Installation, testing & commissioning Domestic Medium pressure meters regulators and controls.
- LOGIC Certification – Domestic Basic Gas Installation Practice (Compliant with IGEM/IG/1).
- PEB1 – Protective equipotential bonding.
(All necessary training will be supplied to the successful candidate)
Electricity Specific –
- Relevant SP DNO Authorisations COMP & APSA. With minimum 5 years electric metering experience.
- Live working authorisations AWP- 01 & AWP – 17.
- Earth Fault Loop Impendence Testing.
- SMICOP – Multi phase, multi – rate, Single Phase, Single phase off Multi- phase.
- EUSR Certified Utility SHEA (Power) – GS-1.1 Safety Passport Operative.
- MOCOP Competent.
- Basic first aid – P20.1.
(All necessary training will be supplied to the successful candidate)
General
- Detailed knowledge of applicable applications (ECOES; Xoserve).
- Full UK Driving Licence.
- Articulate with first class Customer Service and negotiation skills.
- Ability to communicate effectively with customers and to respond to aggressive or hostile situations in a professional and non-confrontational manner.
- PC Literate.
- Ability to write detailed and complex expert reports and witness statements.
- Ability and willingness to travel to locations throughout the UK.
What’s in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that – so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:
- 36 days annual leave
- Holiday Purchase – perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
, , and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require -related support.
Mobility
Please note that any applicant who is not a of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
IMPORTANT
Advert will close at 23:59 GMT the day before Job Posting End Date below
August-16-2025
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Revenue Protection Dual Fuel Technician employer: Iberdrola Renewables
Contact Detail:
Iberdrola Renewables Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Protection Dual Fuel Technician
✨Tip Number 1
Familiarise yourself with the specific regulations and safety standards related to gas and electricity work. Understanding these will not only help you in interviews but also demonstrate your commitment to safety, which is a top priority for us.
✨Tip Number 2
Network with professionals in the energy sector, especially those who have experience in revenue protection or similar roles. Engaging with industry contacts can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've had to make quick decisions on-site. This role requires autonomy and decision-making skills, so showcasing your past experiences will be beneficial during the interview.
✨Tip Number 4
Stay updated on the latest technologies in energy metering and theft detection. Being knowledgeable about advancements in smart metering and communication links can set you apart from other candidates.
We think you need these skills to ace Revenue Protection Dual Fuel Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Revenue Protection Dual Fuel Technician position. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have in gas and electricity metering, safety regulations, and customer service. Use specific examples to demonstrate your skills and how they align with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work for ScottishPower and how you can contribute to their goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Iberdrola Renewables
✨Know Your Safety Regulations
Given the critical nature of health and safety in this role, make sure you are well-versed in all relevant regulations. Be prepared to discuss how you would handle safety concerns during investigations or installations.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of gas and electricity systems, including metering and installation processes. Be ready to explain your experience with specific tools and technologies mentioned in the job description.
✨Showcase Problem-Solving Skills
This role requires quick decision-making in potentially dangerous situations. Prepare examples from your past experiences where you successfully identified and resolved issues related to energy theft or safety.
✨Engage with Real-Life Scenarios
Expect situational questions that assess your ability to handle real-life scenarios, such as dealing with aggressive customers or coordinating with emergency services. Practice articulating your thought process clearly and confidently.