Application Administrator in United Kingdom, Glasgow

Location: Glasgow

Salary: £38-48K

Type: Permanent, Hybrid (2-3 days in office per week)

Contract: 12 Months FTC

Help us create a better future, quicker. At SP Energy Networks, we’re looking for an Application Administrator to join our Application Support team within Systems Maintenance and Optimisation, part of our Centre of Excellence. This is an excellent opportunity for someone earlier in their career or at a junior to mid level who is looking to build their experience within a supportive and collaborative environment.

What you’ll be doing

• Provide first line support to both internal and external customers, helping to resolve system queries and incidents across a range of applications.
• Ensure a smooth user experience by responding to issues in line with service levels and supporting the ongoing maintenance of clear, up‑to‑date process documentation.
• Gain exposure to wider system and business improvements, supporting activities such as user testing, training initiatives and communication updates.
• Take ownership of issues, helping to see them through to resolution while building your confidence and technical knowledge.
• Regular interaction with colleagues to stay aware of ongoing work and contribute to team discussions around performance and improvements.
• Support the delivery of the wider business plan while developing your own skills.
• Learn from others, build your understanding of systems and processes, and expand your experience across different areas of the department.

What you’ll bring

• Organised, adaptable and keen to learn.
• Comfortable managing your workload, responding to changing priorities and working both independently and as part of a team.
• Strong communication and customer service skills.
• A solid foundation in Microsoft Office applications.
• An interest in IT systems, attention to detail and a willingness to develop your knowledge within an energy networks environment.

If you’re looking for a role where you can grow your experience, contribute to a team that supports critical services and develop your career within a well‑established organisation, we’d love to hear from you.

What’s in it for you

• Competitive salary which is reviewed annually.
• Pension scheme with double matching contribution up to a company contribution of 10%.
• 36 days annual leave.
• Holiday purchase option.
• Share Incentive Plan and Sharesave Scheme.
• Payroll giving and charity matched funding.
• Technology Vouchers.
• Electric Vehicle Schemes.
• Cycle to Work scheme and public transport season ticket loans.
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments.
• Life Assurance (4x salary).
• Access to ‘nudge’ financial wellbeing support.
• Shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more.

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make‑up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require long‑term support. If you need support, please reach out to careers@scottishpower.com.

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary immigration requirements.