At a Glance
- Tasks: Lead energy stability initiatives and ensure seamless electricity delivery.
- Company: Join ScottishPower, a leader in renewable energy and innovation.
- Benefits: Enjoy a competitive salary, 36 days leave, and extensive health benefits.
- Other info: Diverse workplace with strong career growth and support for all.
- Why this job: Make a real impact on energy systems and help shape the future.
- Qualifications: Proven leadership and crisis management experience required.
The predicted salary is between 103000 - 103000 £ per year.
Location: Prenton
Salary up to £103,000 per year, with a strong benefits package including a 30% Annual Bonus (performance related), Private Healthcare (Family) - plus a month Car Allowance.
Full Time / Permanent
Due to the level of this position, successful candidates will be required to complete additional background checks, and any offer is subject to passing such checks.
Help us create a better future, quicker. As Head of Control Support and Quality, you'll be at the heart of the SPM network, orchestrating the systems that ensure electricity flows seamlessly from generation to homes and businesses. This pivotal leadership position safeguards the reliability, efficiency, and integrity of our energy delivery, driving performance across control support and quality functions. If you're passionate about operational excellence and system stability, this is your moment to energise the future.
What you will be doing
- Lead emergency planning and business continuity for the Control Room, ensuring SPM is ready to respond during high-risk network events and national power outages.
- Develop and drive restoration strategies to reconnect over 2 million customers after a total GB shutdown.
- Collaborate with government bodies, regulators, and industry leaders to represent SPM in national forums.
- Oversee quality assurance across the OCC team, ensuring accurate data and system integrity.
- Guide Control, Support, and Quality teams in planning, performance.
- Manage real-time system interfaces to maintain compliance and operational readiness.
- Coach and develop a skilled engineering team, fostering a culture of excellence and innovation.
- Champion change to boost customer service and productivity across the network.
This is your opportunity to lead from the front, safeguard the grid, and energise the future of millions.
What you will bring
- Proven leadership experience, with the ability to inspire and drive performance.
- Strong background in emergency management and crisis response.
- Solid understanding of compliance frameworks and regulatory standards.
- Broad operational insight across Distribution, Transmission, or ideally Generation.
- A commitment to delivering results without compromising safety, quality, or customer service.
- In-depth knowledge of health, safety, and environmental legislation.
- Expertise in network and business data systems, including SCADA network management.
If you're ready to lead with purpose and energise the future, we want to hear from you.
What’s in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow.
- 36 days annual leave
- Holiday Purchase – perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. We welcome applications from people of all backgrounds, identities, and experiences. We know that diverse teams make us stronger and more innovative, and we’re committed to creating a workplace where everyone feels they belong and can thrive.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Head of Control, Support & Quality employer: Iberdrola Group
ScottishPower is an exceptional employer, offering a dynamic work environment in Birkenhead where innovation meets operational excellence. With a strong focus on employee growth, competitive benefits including a generous annual leave policy, and a commitment to sustainability, we empower our team to make a meaningful impact in the energy sector. Join us to be part of a diverse and inclusive culture that champions personal development and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Control, Support & Quality
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughIberdrola Group's Website
Don’t forget to apply directly through Iberdrola Group's website for the full-time Head of Control, Support & Quality role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Head of Control, Support & Quality
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Iberdrola Group. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Iberdrola Group
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Iberdrola Group.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Iberdrola Group.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
