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- Tasks: Support individuals with complex needs through daily living tasks and emotional support.
- Company: Join iBC Healthcare, a leading provider in the Midlands dedicated to empowering lives.
- Benefits: Competitive pay, fully paid training, career progression, and 28 days holiday.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Calm, confident, and patient individuals; experience in care is a plus but not essential.
- Other info: 97% of our staff recommend us as a great place to work.
The predicted salary is between 26712 - 26712 £ per year.
Support Worker – Complex Needs (Mansfield NG18 4ER)
Pay: £12.90 per hour
Shifts: Days or Nights
Contract: Full-time & Part-time, Permanent
Are you passionate about supporting individuals with complex needs, including physical disabilities, behaviours of concern, autism, and mental health needs? Join our growing Supported Living team and make a real difference every day.
The Role
You will provide personalised, consistent support to an individual with complex physical and neurological needs. This includes:
- Communicating in a clear and confident manner that helps maintain routine and stability
- Offering reassurance, structure, and calm interaction throughout the day
- Supporting daily living tasks (medication, cooking, cleaning, personal care)
- Providing emotional support and helping to maintain a positive, predictable routine
- Supporting community access using taxis when required
- Safely using a range of specialist equipment, including:
- Hoist and sling
- Tilt-in-space wheelchair
- Tilt-in-space shower chair/commode
- Rise-and-fall bed
- Crash mats
- Foam mattress
This individual currently uses a manual tilt-in-space wheelchair and requires full hoisting for all transfers. They also experience ongoing pain, requiring patience, understanding, and a gentle approach.
About You
We are looking for someone who:
- Is calm, confident, and able to provide steady, supportive guidance
- Communicates clearly and is comfortable giving direction when needed
- Is patient and resilient when supporting behaviours of concern
- Values structure, routine, and consistency
- Is comfortable working with people from diverse backgrounds
- Works well independently and as part of a team
- Has experience in complex care, mental health, or behaviour support (desirable but not essential)
- Holds a full UK driving licence (desirable but not essential)
What We Offer
- Competitive pay
- Fully paid induction & ongoing training
- Funded qualifications (Levels 2–5)
- Career progression opportunities
- Supportive, values-led team environment
- 28 days paid holiday (incl. bank holidays)
- Enhanced maternity & paternity pay
- Recognition and reward schemes
About iBC Healthcare
iBC Healthcare is a leading Midlands-based provider supporting individuals with learning disabilities, autism, complex needs, and mental health needs. We are committed to empowering people to live meaningful, independent lives. 97% of our staff recommend iBC as a great place to work. Apply today and start making a difference.
Support Worker - Complex Needs in Mansfield employer: Ibchealthcare
Contact Detail:
Ibchealthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Complex Needs in Mansfield
✨Tip Number 1
Get to know the company! Research iBC Healthcare and understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills. Since the role involves clear communication, try role-playing common scenarios with a friend or family member. This will help you feel more confident when discussing how you can support individuals with complex needs.
✨Tip Number 3
Showcase your patience and resilience. Think of examples from your past experiences where you've successfully managed challenging situations. Be ready to share these stories during your interview to demonstrate your suitability for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our supportive team at iBC Healthcare.
We think you need these skills to ace Support Worker - Complex Needs in Mansfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals with complex needs shine through. Share personal experiences or motivations that drive you to make a difference in their lives.
Be Clear and Confident: Use clear and confident language in your application. This reflects the communication skills we value in our Support Workers. Make sure to highlight any relevant experience where you’ve provided guidance or support.
Highlight Your Skills: Don’t forget to mention any specific skills or experiences that relate to the role, like working with specialist equipment or supporting daily living tasks. This helps us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ibchealthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the specific needs of individuals with complex needs and the types of support required. This will help you demonstrate your passion and suitability for the role.
✨Showcase Your Communication Skills
Since clear communication is key in this role, prepare examples of how you've effectively communicated in past experiences. Think about times when you’ve provided reassurance or guidance, especially in challenging situations. This will highlight your ability to maintain routine and stability.
✨Demonstrate Patience and Resilience
Be ready to discuss scenarios where you’ve had to be patient and resilient, particularly when supporting behaviours of concern. Share specific instances that showcase your calm approach and ability to handle difficult situations with understanding.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics, training opportunities, or how they support staff in managing complex care. It shows your genuine interest in the role and the company.