Senior Mental Health Support Worker in Leicester

Do you want a career making a real difference to vulnerable adults with complex needs? Are you looking for an employer who invests in their staff’s development and progression and guarantees to give you all the support to ensure you can do amazing daily? If so, then look no further. We have an excellent opportunity for a Senior Support Worker to join our incredible Residential Service.

Role: Senior Support Worker

Pay Rate: £13.43 Per Hour

Shifts: Days Full-time - 33 Hours

Duties Include:

• Provide support to individuals with learning disabilities in accordance with their support plans, cultural needs, and preferences.
• Assist with personal care tasks such as toileting and bathing, as outlined in support plans.
• Guide and support the staff team in their daily duties and ensure adherence to job descriptions and policies.
• Create a positive working environment that aligns with organizational values and objectives.
• Conduct regular supervision with team members to offer feedback, set goals, and identify areas for development.
• Identify training needs and facilitate relevant training sessions or workshops for staff.
• Support staff in obtaining necessary qualifications and certifications.
• Ensure the rights, dignity, health, and privacy of service users are maintained at all times.
• Assist the people we support with daily routines, support needs, and activities, documenting progress towards personal goals.
• Maintain a safe environment and protect the people we support from harm, addressing incidents and accidents as they occur.
• Complete agency and work placement inductions for new staff and support their integration into the service.
• Maintain accurate records, including documentation of supervision sessions, support plans, and risk assessments.
• Ensure daily paperwork is completed accurately and assist with people we support reviews and assessments.
• Conduct health and safety checks on a daily, weekly, and monthly basis, reporting concerns to the team manager.
• Assist with staff competency checks in medication administration and moving and handling.
• Serve as the first point of contact for staff and address issues as they arise, collaborating with team leaders or managers.
• Work positively with colleagues, families, external organizations, and professionals to improve support services.
• Participate in learning and development opportunities and contribute new ideas for improving support provision.
• Conduct spot checks to ensure compliance and quality of care, reporting findings to Team Managers and Service Managers.
• Maintain client and business confidentiality at all times.
• Assist with transitions and referrals into the service, providing support to new individuals as needed.
• Drive service user or company vehicles for outings or appointments.
• Undertake any other duties as appropriate to support the needs of service users and the organization.

Person Specifications:

• 2+ years of experience as a Support Worker in a similar setting, providing care to adults with learning disabilities and challenging behaviours.
• The ability to multi-task at a high level.
• Strong time management, organization, and attention to detail.
• IT literate with basic proficiency in Microsoft Office.
• A positive ‘can do’ attitude with a proactive approach.
• Excellent communication skills, both written and verbal.
• A compassionate, caring, and empathetic personality.
• A genuine passion for making a meaningful difference in people’s lives.
• Ability to manage challenging behaviour and conflict effectively.
• Ability to work well as part of a team and independently.
• Experience in administering medication and managing complex needs.
• Knowledge of Positive Behaviour Support (PBS) approaches.

Benefits when working with IBC:

• Competitive Salary.
• Fully paid Comprehensive Training and induction programmes.
• Career development and progression opportunities.
• Funded Qualifications such as Diplomas levels 2, 3, 4 & 5.
• Reward and Recognition schemes - including Star Performer of the Month.
• Blue Light Card.
• Free access to Udemy Online courses.
• Cycle to work scheme.
• Employee assistance programme.
• Enhanced Paternity and Maternity Wellbeing Support.
• Casual Dress.
• Paid Holidays (28 days Inc Bank Holidays).

Who is iBC Healthcare, and what do we do?

iBC is a leading Health & Social care provider in the Midlands, providing support to hundreds of individuals with learning disabilities, complex needs, autism, and mental health needs. We hold contracts with over 20 Local Authorities and ICB and continue to build relationships with commissioners to develop bespoke care facilities. We exist to support people with disabilities to live meaningful lives by providing quality support and access to mainstream activities and opportunities throughout our various services. We promise to ensure that people who use our services are listened to, valued, and supported with all their goals and aspirations. As an employer, we invest heavily in the support structure to ensure daily support is always given and that all staff members are equipped and trained to do their best in their roles. We believe our staff do amazing every single day because they do. Our staff survey which has recently been conducted concluded that: 97% of our workforce have recommended IBC Health Care as a great workplace. 93% of our workforce will likely remain within IBC for the next 3-5 years.

So, if you are looking for a role where you will get genuine job satisfaction and can do amazing every day whilst making a real difference in the lives of the people in our care, please apply below.