At a Glance
- Tasks: Lead and oversee multiple Supported Living services, ensuring high-quality care and operational excellence.
- Company: Dynamic organisation focused on person-centred support and community impact.
- Benefits: Competitive salary, mileage support, career progression, and ongoing professional development.
- Other info: Join a supportive team and enjoy a rewarding role with significant growth opportunities.
- Why this job: Make a real difference in people's lives while shaping the future of supported living services.
- Qualifications: Experience in operational leadership within adult social care and strong knowledge of relevant legislation.
The predicted salary is between 60000 - 60000 € per year.
Doncaster Base | Covering South Yorkshire & Northwest Regions
Competitive Salary £60,000 + Mileage
Full Time | Permanent
About the Role
As Regional Manager, you will provide strategic leadership and operational oversight to Registered Managers, Service Managers, and wider operational teams across the region. You will be accountable for ensuring services consistently achieve high standards in quality, compliance, financial performance, staffing stability, and person‑centred support delivery. You will play a key role in shaping the continued growth and sustainability of the region by developing strong relationships with Local Authorities, commissioners, external stakeholders, and internal departments including Quality & Compliance, Recruitment, Business Development, and People & Culture. This role requires a visible, inspiring, and solutions‑focused leader who can effectively balance operational performance with compassionate leadership and quality care outcomes.
Key Responsibilities
- Lead and oversee the operational delivery of multiple Supported Living services across South Yorkshire and the Northwest.
- Provide strategic direction, leadership, and guidance to Registered Managers and Service Managers to ensure operational excellence across the region.
- Drive continuous improvement initiatives, embedding high‑performance cultures and accountability throughout services.
- Develop and implement regional operational strategies aligned with organisational objectives and growth plans.
- Support the delivery of innovative, sustainable, and commercially viable operational models across the region.
- Ensure all services operate in full compliance with CQC regulations, safeguarding requirements, and company policies and procedures.
- Conduct regular operational audits, service reviews, and due diligence exercises to identify improvements and strengthen service delivery.
- Work closely with Quality & Compliance teams to maintain high‑performing services and improve regulatory outcomes.
- Lead on action planning and service improvements where required.
- Take full accountability for regional budgets, commissioned hours, staffing costs, and agency usage.
- Identify efficiencies and implement commercially sound strategies that strengthen service sustainability without compromising quality.
- Monitor occupancy levels and work collaboratively with Referrals and Business Development teams to support regional growth.
- Analyse operational performance data and provide strategic reports to senior leadership.
- Inspire, motivate, and develop operational management teams across the region.
- Lead on staff retention, succession planning, workforce stability, and leadership development.
- Conduct supervisions, appraisals, and performance reviews while identifying ongoing training and development opportunities.
- Promote positive workplace culture, staff wellbeing, engagement, and accountability.
- Build and maintain strong relationships with Local Authorities, commissioners, social workers, healthcare professionals, and families.
- Represent the organisation professionally during referral assessments, stakeholder meetings, and external partnership discussions.
- Support new service developments and regional growth opportunities.
- Collaborate with all organisational departments to drive shared business objectives and operational success.
- Champion person‑centred approaches that promote independence, inclusion, dignity, and choice.
- Ensure services deliver bespoke, high‑quality support tailored to individual needs.
- Oversee regular care plan reviews and monitor outcomes for the people we support.
- Ensure services support individuals with complex needs including learning disabilities, autism, mental health needs, and behaviours of concern.
What We Are Looking For
We are looking for an experienced operational leader with a strong background in multi‑site Supported Living or Adult Social Care management who can confidently lead services strategically while remaining people‑focused and quality‑driven.
Essential Requirements
- NVQ Level 5 in Leadership for Health & Social Care (or equivalent).
- Significant experience within a senior operational leadership role overseeing multi‑site, area, or regional services.
- Previous experience holding CQC registration.
- Strong knowledge of Supported Living operations and adult social care legislation.
- Proven experience supporting individuals with learning disabilities, autism, mental health needs, and complex behaviours.
- Demonstrable experience driving service improvements, operational performance, and team development.
- Strong commercial awareness with experience managing budgets and operational efficiencies.
- Excellent leadership, communication, and stakeholder management skills.
- Strong understanding of: Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS), Safeguarding legislation, CQC regulations and compliance framework.
- Full UK Driving Licence and access to own vehicle.
We offer
- Opportunity to lead a growing Supported Living region.
- Career progression within a developing organisation.
- Collaborative and supportive senior leadership team.
- Meaningful opportunity to shape operational strategy and business growth.
- Mileage and business travel support.
- Ongoing professional development opportunities.
- A rewarding role where your leadership directly impacts lives.
Regional Manager – Supported Living Services in Doncaster employer: Ibchealthcare
As a Regional Manager in Supported Living Services, you will join a dynamic and compassionate team dedicated to delivering high-quality care across South Yorkshire and the Northwest. Our organisation fosters a collaborative work culture that prioritises employee growth, offering ongoing professional development and career progression opportunities. With a competitive salary and support for business travel, this role provides a meaningful chance to make a positive impact on the lives of individuals with complex needs while working alongside a supportive senior leadership team.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager – Supported Living Services in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, attend local events, and engage with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to supported living services and think about how your experience aligns with their goals. We want to see you shine!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've driven service improvements or managed teams effectively. We love hearing about your successes and how you can bring that to our organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in supported living services.
We think you need these skills to ace Regional Manager – Supported Living Services in Doncaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Regional Manager role. Highlight your leadership experience in Supported Living or Adult Social Care, and don’t forget to mention any relevant qualifications like your NVQ Level 5.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading Supported Living services and how your previous roles have prepared you for this position. Be sure to connect your values with our mission.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate how you’ve improved service delivery, compliance, or team performance. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Ibchealthcare
✨Know Your Stuff
Make sure you’re well-versed in the specifics of Supported Living Services and the key responsibilities of a Regional Manager. Brush up on CQC regulations, safeguarding legislation, and the Mental Capacity Act. This knowledge will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you inspire teams. Think of examples where you've successfully led multi-site operations or driven service improvements. Highlight your ability to balance operational performance with compassionate leadership, as this is crucial for the role.
✨Build Relationships
Since the role involves working closely with Local Authorities and various stakeholders, be ready to talk about your experience in building and maintaining professional relationships. Share specific instances where your relationship-building skills have led to positive outcomes in your previous roles.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss challenges you've faced in previous positions and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help interviewers see your strategic thinking and solutions-focused mindset, which are essential for this role.
