At a Glance
- Tasks: Lead a team providing person-centred support to adults with complex needs.
- Company: IBC Healthcare, a people-first organisation expanding in Greater Manchester.
- Benefits: Competitive salary, career progression, fully paid training, and 28 days holiday.
- Other info: Join a supportive team where 97% recommend us as a great place to work.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in adult social care and a passion for improving quality of life.
The predicted salary is between 14.95 - 14.95 £ per hour.
- Team Leader – Supported Living Cluster (Denton, Stockport & Oldham)
- IBC Healthcare | Full-time, 40 hours per week | £14.95 per hour
- Make a Real Difference, Every Day
Are you an experienced Team Leader ready to step up and lead your own cluster of services?
IBC Healthcare is expanding across Greater Manchester, and we're looking for a hands-on, people-first Field Care Supervisor to oversee a group of bespoke, single-occupancy supported living services across Denton, Stockport and Oldham, supporting adults with complex needs, including mental health conditions, learning disabilities and autism.
This is more than a supervisory role.
You'll be visible, present, and actively involved in shaping outstanding, person-centred support, building meaningful routines, therapeutic input and real community connection for the people you support, while developing a strong, motivated staff team around you.
Why Join Us?
At IBC Healthcare, we don't just deliver care, we build careers.
We're a specialist provider supporting adults with complex needs across supported living, residential and day services, and this Greater Manchester region is one of our fastest-growing areas.
Join us now and you'll be part of that growth from the ground up, with genuine pathways into more senior operational roles.
The Role
As Field Care Supervisor, you'll take ownership of a cluster of single-occupancy supported living services, each tailored to the individual living there.
You'll split your time between hands‑on shift support, staff supervision, and driving the quality of care across your cluster, travelling regularly between Denton, Stockport and Oldham.
Key Responsibilities
- Provide direct, hands‑on support across your cluster of services, stepping into shifts where needed and leading by example on the floor.
- Oversee delivery of person-centred care plans, ensuring every individual has access to meaningful daily activities, therapeutic support and opportunities for genuine community integration.
- Build and maintain strong relationships with the people you support, their families, and external professionals (social workers, clinicians, therapists).
- Supervise, coach and develop a team of support workers across multiple sites, including rota management, spot-checks and compliance monitoring.
- Ensure all services consistently meet CQC standards and IBC's internal quality benchmarks.
- Act as a visible, approachable leader, available to staff and service users, and confident making decisions independently in the field.
- Support onboarding, induction and ongoing development of new team members joining your cluster.
What We're Looking For
- Proven Team Leader or Senior Support Worker experience in adult social care, ideally with individuals with complex mental health needs, learning disabilities or autism.
- A genuinely hands‑on leader comfortable both supervising and actively supporting on shift.
- A strong understanding of person-centred planning, therapeutic approaches and community-based activities.
- Confident, organised, and able to manage competing priorities across multiple sites.
- Full UK driving licence and access to your own vehicle (essential - regular travel between Denton, Stockport and Oldham).
- A genuine passion for improving quality of life and building trust with the people you support.
- Committed to your own development, with ambition to grow into more senior roles.
- The Perks & Benefits
- Competitive salary with regular pay increases
- Clear career progression pathways into senior leadership
- Fully paid training, induction and shadowing
- Funded diplomas (Levels 2, 3, 4 & 5)
- Reward and recognition schemes
- Blue Light Card discounts
- Free online learning via Udemy
- Cycle to Work Scheme
- Enhanced maternity & paternity leave
- 24/7 Employee Assistance Programme
- Casual dress and 28 days paid holiday (inclusive of bank holidays)
Why IBC Healthcare?
- We're a people-first organisation, and our staff survey results speak for themselves:
- 97% of employees would recommend IBC Healthcare as a great place to work , and
93% plan to stay with us for the next 3-5 years .
If you're ready to lead from the front and help us grow across Greater Manchester, we'd love to hear from you.
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Team Leader employer: iBC Healthcare
iBC Healthcare is an exceptional employer located in Sutton Coldfield, offering a rewarding opportunity for Support Workers to make a real difference in the lives of adults with learning and physical disabilities. With a strong emphasis on employee growth through funded health qualifications and a collaborative team culture, we ensure that our staff feel valued and supported in their roles. Join us for a fulfilling career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at iBC Healthcare.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from iBC Healthcare!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like iBC Healthcare, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at iBC Healthcare or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to iBC Healthcare:Before hitting send, make sure to tailor your application specifically to iBC Healthcare! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at iBC Healthcare
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
