At a Glance
- Tasks: Lead and support adults with learning disabilities in a dynamic care environment.
- Company: Join iBC Healthcare, a top-rated employer in the Midlands.
- Benefits: Enjoy competitive salary, training opportunities, and 28 days annual leave.
- Other info: Be part of a supportive team with excellent career progression.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Level 5 Diploma in Leadership for Health and Social Care required.
The predicted salary is between 40000 - 40000 £ per year.
We're looking for an experienced Deputy Manager to join our Supported Living services, leading a cluster of services across Birmingham. Working in close partnership with the Registered Manager, you'll play a key role in driving quality of care, supporting CQC compliance, and providing strong, visible people management to staff teams across multiple sites. You'll act as 2nd line on-call support outside of core hours and deputise for the Registered Manager during periods of absence, ensuring continuity of leadership, compliance, and person-centred, high-quality support at all times.
About the Role
- Support the Registered Manager in leading the day-to-day operation of a cluster of Supported Living services for adults with learning disabilities and mental health needs.
- Deputise for, and cover, the Registered Manager during periods of leave or absence.
- Provide 2nd line on-call support across the cluster outside of core hours.
- Drive quality of care that is person-centred, outcome-focused, and promotes independence and wellbeing.
- Be a strong, visible presence across multiple sites, supporting staff, families, and the people we support.
Key Responsibilities
- Support all aspects of CQC compliance, including inspection-readiness and hands-on support before, during, and after CQC inspections.
- Provide strong, visible people management across the cluster, supervising, coaching, appraising, and motivating staff teams.
- Travel regularly across the cluster to support services, staff, and the people they support.
- Support the recruitment, induction, and ongoing training and development of staff across the cluster.
- Regularly audit and review care plans, risk assessments, and support plans, ensuring they remain accurate and person-centred.
- Support the investigation and management of incidents, accidents, safeguarding concerns, and complaints.
- Build and maintain positive working relationships with families, commissioners, and other external stakeholders.
- Support the Registered Manager in achieving occupancy, financial, and operational targets for the cluster.
- Ensure all staff understand and comply with CQC regulations, safeguarding procedures, the Mental Capacity Act, and DoLS.
- Deputise for the Registered Manager at management and stakeholder meetings as required.
What We’re Looking For
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent) — essential.
- Proven experience in a similar level role (e.g. Deputy Manager or equivalent), supporting adults with learning disabilities and mental health needs — essential.
- Extensive knowledge of CQC regulations and the fundamental standards, with demonstrable experience supporting inspections — essential.
- Strong people management skills, with a proven ability to lead, motivate, and develop staff teams.
- A strong focus on quality of care delivery and a track record of driving continuous improvement.
- Working knowledge of the Mental Capacity Act, DoLS, safeguarding, and other relevant legislation.
- Excellent communication, organisational, and time management skills, with the ability to manage competing priorities.
- Full UK driving licence and access to a vehicle, with a willingness to travel regularly across the cluster.
- Willingness to participate in the 2nd line on-call rota, including evenings and weekends.
What We Offer
- Paid induction and training, including leadership development.
- Funded Health & Social Care Diplomas (Level 2–5).
- Blue Light Card discounts.
- Employee Assistance Programme (EAP).
- Cycle to Work Scheme.
- Enhanced Family Leave.
- 28 Days Annual Leave.
- Career progression opportunities.
About iBC Healthcare
iBC Healthcare supports individuals across the Midlands with learning disabilities, autism, complex needs, dementia, physical disabilities, and mental health conditions. 97% of our employees would recommend us as a great place to work, and 93% plan to stay with us for the next 3–5 years.
Deputy Manager – Adults Supported Living in Birmingham employer: iBC Healthcare
IBC Healthcare is an exceptional employer that prioritises the wellbeing and professional growth of its employees. Located in Birmingham, our supportive work culture fosters collaboration and encourages staff to make a meaningful impact in the lives of adults with complex needs. With comprehensive benefits and opportunities for personal development, joining our team means being part of a compassionate community dedicated to improving quality of life.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager – Adults Supported Living in Birmingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at iBC Healthcare.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from iBC Healthcare!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like iBC Healthcare, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at iBC Healthcare or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Manager – Adults Supported Living in Birmingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to iBC Healthcare:Before hitting send, make sure to tailor your application specifically to iBC Healthcare! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at iBC Healthcare
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
