At a Glance
- Tasks: Manage client relationships and grow your portfolio in the exciting world of FX and payments.
- Company: Join a fast-growing fintech revolutionising international payments for SMEs across Europe.
- Benefits: Enjoy a competitive salary, performance bonuses, private health insurance, and lunch contributions.
- Other info: Work in a vibrant environment with opportunities for career advancement and collaboration across Europe.
- Why this job: Be part of a dynamic team driving significant growth in a thriving market.
- Qualifications: 2-4 years in FX or financial services with strong communication and sales skills.
The predicted salary is between 50000 - 70000 € per year.
The Role
iBanFirst is a fast-growing European fintech that is revolutionising international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. We provide an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the agility of a SaaS solution and the reliability of a trusted partner.
Recruitment Context
This is a growth hire driven by team restructuring and our continued UK expansion. You will be joining at an exciting moment: iBanFirst UK is scaling aggressively, with a new Head of Desk joining the team in May and 8 FX Sales Executives actively pushing new business. The UK business is targeting 30–40% growth per year, and the Account Management team is at the core of that ambition. You will report to Joseph Calnan, incoming Head of Desk (joining May 11th). You'll be joining a UK dealing team of 6 people, including 3 Account Managers and 3 Partnership Account Managers, working hand-in-hand with a growing Sales team of FX Sales Executives.
What will you do?
At iBanFirst, Account Managers are the backbone of our client relationships. You won't be cold-calling — you'll be handed a portfolio and trusted to grow it. Your job is to become the go‑to expert for your clients: advising them on FX markets, executing transactions with precision, and ensuring they get maximum value from the iBanFirst platform.
- Task breakdown (indicative)
- 50% — Client relationship management: Daily contact with clients, market commentary, quoting spot and forward transactions, managing portfolio health and retention
- 30% — Cross-sell & upsell: Identify opportunities to deepen product usage, grow wallet share, and introduce clients to new iBanFirst features
- 20% — Internal collaboration: Working closely with Sales, Compliance, Treasury, Risk, and Settlements teams to ensure smooth onboarding, due diligence, and execution
Key responsibilities
- Manage and grow a portfolio of SME and mid-market clients, maximising revenue and ensuring strong retention
- Quote prices on spot and forward transactions, providing clients with best‑value execution and hedging solutions as well as broader treasury services
- Share market insights and economic perspectives with clients to position yourself as a trusted advisor on FX markets
- Cross-sell and upsell across the iBanFirst product suite
- Collaborate with the Sales team to support new business and smooth client onboarding
- Work with Compliance and Due Diligence teams to ensure accounts are up to date
- Coordinate with Treasury, Risk, and Settlements teams to guarantee seamless trade execution
- Meet weekly and monthly activity targets and revenue KPIs
Role Objectives
- First 3 months: Get fully up to speed on the iBanFirst platform, products, and internal processes. Take ownership of your initial portfolio and establish strong day-to-day client relationships. Hit activity targets (call volume, time on client conversations)
- First 6 months: Grow portfolio revenue through consistent cross-sell and upsell activity. Operate autonomously on client interactions and FX execution
- First 12 months: Take on additional clients from the Sales team as the book grows. Be recognized as a trusted, high-energy presence within the team and by clients. Progress toward a higher AM Grade, with a clear trajectory in a fast-growing market
What do you bring?
- Experience
- 2 to 4 years of experience in FX, international payments, or financial services in a B2B client-facing role
- Proven track record managing client relationships and driving revenue
- Experience in a fintech, payments company, or FX brokerage is strongly preferred
- Skills/Knowledge Required
- Strong FX knowledge: comfortable quoting spot and forward transactions, full understanding of the yield curve and its impact on forward pricing
- Market awareness: you follow macroeconomic news, geopolitical developments, and their impact on FX markets — clients expect you to be their eyes and ears
- Outstanding communication skills: polished, articulate, and confident across phone, email, and in-person interactions
- High energy and positive presence: you light up the room, bring enthusiasm to every client call, and thrive in a fast-paced environment
- Sales mindset: you're proactive, persuasive, and naturally look for opportunities to deepen client relationships
- Comfortable with technology and its application in corporate FX functions
- Comprehensive understanding of compliance and risk frameworks
- Fluent English (full professional proficiency required)
What do we offer?
- Permanent contract
- Work policy: Full-time in the office (5 days/week). Flexibility for exceptional personal circumstances (medical appointments, etc.).
- Bonus: Up to £30,000 per year performance-based
- Be part of a true pan-European FX player present in 14 markets — a unique network to serve international businesses
- Work with a market-leading product suite, including innovative instruments like the Dynamic Forward
- Collaborate with colleagues across European offices, with opportunities to visit other cities and work with AMs from across the network
- Join a young, energetic, and ambitious team at a pivotal moment of UK growth (targeting 30–40% per year)
- Private health insurance
- Vitality membership — 50% off gym memberships and exclusive health perks
- £100/month lunch contribution (Deliveroo, 5 days a week)
- Participate in company-wide events, team offsites, and social activities
This isn't just a job — it's a launchpad for a high-growth FX career in one of Europe's most ambitious fintechs.
Account Manager (FX & Payments) London employer: Ibanfirst Sa
iBanFirst is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets opportunity. With a strong focus on employee growth, you will be part of a young and ambitious team driving significant expansion in the UK market, while enjoying benefits such as private health insurance, a generous lunch contribution, and performance-based bonuses. Join us to not only advance your career in the fast-paced fintech sector but also to collaborate with a diverse team across Europe, making a real impact in the world of international payments.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (FX & Payments) London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, share your insights on FX markets and payment solutions. This will position you as a knowledgeable candidate who can add real value to their team.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or mentors. Focus on articulating your experience in managing client relationships and driving revenue, as these are key for the Account Manager role at iBanFirst.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're genuinely interested in joining our team and helps us keep track of your application more easily.
We think you need these skills to ace Account Manager (FX & Payments) London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in FX and international payments, and don’t forget to showcase your client relationship management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about fintech and how your background aligns with our mission at iBanFirst. Be sure to mention specific achievements that demonstrate your sales mindset and market awareness.
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your polished and articulate style. Whether it’s through your CV, cover letter, or any additional materials, we want to see that you can engage effectively with clients and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our growing team!
How to prepare for a job interview at Ibanfirst Sa
✨Know Your FX Stuff
Make sure you brush up on your foreign exchange knowledge before the interview. Understand spot and forward transactions, and be ready to discuss how macroeconomic factors influence FX markets. This will show that you're not just a candidate, but a potential expert for their clients.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve driven revenue and retained clients. This is crucial since the role revolves around being the go-to person for clients at iBanFirst.
✨Demonstrate Your Sales Mindset
Think about ways you've identified cross-sell and upsell opportunities in previous roles. Be ready to share specific instances where you deepened client relationships and maximised revenue. This will align perfectly with what they’re looking for in an Account Manager.
✨Be Energetic and Engaging
iBanFirst values a high-energy presence, so let your enthusiasm shine through during the interview. Practice your communication skills to ensure you come across as polished and confident. Remember, they want someone who can light up a room and thrive in a fast-paced environment!
