General Manager sought by thriving Leisure/ Hospitality business in Reading. If you have managerial experience within hospitality, leisure or retail then this is the ideal opportunity to join this fast-growing, market leading business. We are looking for an ambitious GM or AGM who are looking to grow their career at this busy site and this market-leading brand. My Client is the market leader in their field. They offer an exciting mix of hospitality and leisure at their sites which are situated across the UK. Their reputation is built on a strong product offering backed by great customer service. As an employer they are committed to training and developing their teams with an emphasis on person growth and progression. They are now looking for a General Manager for their site in Reading: You will be a dedicated professional who is looking to build their career within the Hospitality/Leisure industry. The ideal candidate comes from a hospitality, leisure or retail background Must be used to managing teams of 15+ Understands KPIs and can analyse the P+L You will need to hold a driver's licence and have your own transport. Responsibilities * Oversee daily operations of the site, ensuring high standards of service and guest satisfaction. * Manage and train staff, fostering a positive team environment. * Ensure compliance with health and safety regulations and maintain cleanliness in all areas. * Develop and implement strategies to enhance guest experiences and drive business growth. * Maintain inventory and manage supplies to support operational needs. My Client offers a generous salary package and a chance for real career progression an an exciting environment. Interviews are happening shortly so please apply by return
Contact Detail:
IB Talent Search Recruiting Team
How to prepare for a job interview at IB Talent Search
β¨Know Your Numbers
As a General Manager, you'll need to understand KPIs and P&L statements. Brush up on these financial metrics before your interview. Be ready to discuss how you've used data to drive business decisions in your previous roles.
β¨Showcase Your Leadership Style
This role requires managing teams of 15+. Think about your leadership style and be prepared to share examples of how you've successfully trained and motivated staff in the past. Highlight any strategies you've implemented to foster a positive team environment.
β¨Understand the Business
Research the company and its reputation in the hospitality and leisure industry. Familiarise yourself with their product offerings and customer service standards. This will help you demonstrate your genuine interest in the role and how you can contribute to their success.
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints or operational challenges. Prepare specific examples from your experience that showcase your ability to enhance guest experiences and drive business growth.