At a Glance
- Tasks: Lead daily operations and create unforgettable guest experiences in a vibrant hospitality setting.
- Company: Join a top entertainment and hospitality leader with a focus on fun and customer service.
- Benefits: Generous salary, quarterly bonuses, and opportunities for personal growth and career progression.
- Other info: Exciting environment with diverse facilities and a supportive team culture.
- Why this job: Perfect for ambitious individuals looking to thrive in the dynamic leisure and hospitality industry.
- Qualifications: Experience in hospitality or retail, strong management skills, and a passion for customer satisfaction.
Assistant Manager Sought for exciting Hospitality site in Brent Cross Shopping Centre.
Generous Salary + quartlerly bonus scheme up to £6k p. a. and company benefits.
We are looking for an assistant manager to primarily run the F+B area of this exciting new leisure and hospitality site.
However, the role also offers the opportunity to broaden your management skills and learn about management within the wider leisure and hospitality industry.
So if you come from a pub or restaurant background, or have experience within other leisure of hospitality sites such as busy coffee shops, QSR and bowling alleys/cinemas/ trampoline parks or similar, then this is the ideal opportunity for you.
You should have a good understanding of KPIs and be able to manage a large and diverse team.
My Client is THE leader in their field, they offer an exciting mix of entertainment, sports, and hospitality at their sites which are situated across the UK.
Their reputation is built on a strong product offering backed by great customer service.
As an employer they are committed to training and developing their teams with an emphasis on personal growth and progression.
They are now looking for an Assistant General Manager for their site in Brent Cross:
This is a large, busy site with multi-faceted facilities.
As well as strong management skills, you should have a strong understanding of F+B and creating a customer-focussed environment that enables up-selling.
You will be a dedicated professional who is looking to build their already successful career within the Entertainment/Hospitality/Leisure industry.
- The ideal candidate comes from an entertainment, hospitality, leisure or retail background
- Must be used to managing teams of 10+
- Understands KPIs and can analyse the P+L
Has the ability to create an unforgettable customer experience in a multi-faceted venue.
Ambitious and career minded - a true leader
You will need to hold a driver's licence and have your own transport.
My Client offers a generous salary package and a chance for real career progression in an exciting environment.
Interviews are happening shortly so please apply by return.
Responsibilities
- Oversee daily operations of the site with the GM ensuring high standards of service and guest satisfaction.
- Manage and train staff, fostering a positive team environment.
- Ensure compliance with health and safety regulations and maintain cleanliness in all areas.
- Develop and implement strategies to enhance guest experiences and drive business growth.
- Maintain inventory and manage supplies to support operational needs.
- Maintain operational efficiency in a multi-faceted site that will require different skillsets for each area
- Reporting on a wide range of KPIs
- Understand the F+B function
If this exciting opportunity is for you then please send your CV by return or contact Ian Gerstein for more information
Assistant Manager - Hospitality employer: IB Talent Search
Join a market-leading leisure and hospitality business in Farnham, where you will thrive in a supportive work culture that values employee growth and development. With generous compensation and the chance to influence HR strategies during an exciting period of expansion, this role offers a unique opportunity to contribute to a dynamic team dedicated to excellence in service and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hospitality
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IB Talent Search. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IB Talent Search
Don't be shy about reaching out to IB Talent Search directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - Hospitality
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IB Talent Search and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IB Talent Search
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
