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- Tasks: Lead a team to deliver exceptional hospitality at high-profile events and corporate meetings.
- Company: Join a multi award-winning contract catering company with a passion for food.
- Benefits: Enjoy a birthday day off, free lunches, and discounts at various outlets.
- Why this job: Make every customer experience memorable while developing your skills with top chefs.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
- Other info: Opportunities for training and career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team.
From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
Your daily duties will include:
- Liaising with the client reception team regarding all bookings and booking updates
- Hosting a lounge service in our exec lounge
- Setting meeting rooms to required standards
- Delivery of all food and beverage requirements
- Responsible for all food & health & safety requirements
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24 / 7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Hospitality Supervisor / Team Leader employer: Ian
Contact Detail:
Ian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor / Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made customer service memorable in the past.
✨Tip Number 3
Be prepared to demonstrate your skills! If you’re asked to do a practical task during the interview, don’t sweat it. Just remember to showcase your attention to detail and ability to follow procedures while keeping things organised.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info about our amazing benefits and training opportunities right there!
We think you need these skills to ace Hospitality Supervisor / Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences where you've gone above and beyond to create a memorable customer experience. We want to see that you genuinely care about making every moment special.
Be Detail-Oriented: Since attention to detail is key in our line of work, make sure your application reflects this. Double-check for any typos or errors, and format your CV neatly. A polished application shows us you’ll bring the same meticulousness to your role!
Tailor Your Application: Don’t just send out the same application everywhere! Take a moment to tailor your CV and cover letter to highlight how your skills match the specific requirements of the Hospitality Supervisor role. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our company. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Ian
✨Know the Company Inside Out
Before your interview, take some time to research BM Caterers. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your ability to provide excellent customer service. Think about specific situations where you went above and beyond to ensure a positive experience for customers, as this is crucial for a Hospitality Supervisor.
✨Demonstrate Attention to Detail
Since the role requires meticulous attention to detail, be ready to discuss how you manage tasks with precision. You could mention how you set up meeting rooms or handle food and beverage requirements, ensuring everything meets high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the company.
