At a Glance
- Tasks: Support our team with customer service and administrative tasks in a fast-paced environment.
- Company: Join Ian Williams, a thriving maintenance business with a friendly culture.
- Benefits: Enjoy hybrid working, profit share, pension contributions, and 23 days annual leave.
- Other info: Flexible working patterns and excellent career development opportunities await you.
- Why this job: Be part of a dynamic team making a real impact in repairs and maintenance.
- Qualifications: GCSEs in Maths and English; customer service experience is a plus.
The predicted salary is between 29700 - 36300 £ per year.
Ian Williams has a great opportunity for a customer focused Administrator (known internally as a Business Support Assistant) to join our friendly, established team based in Chipping Sodbury. Business Support are integral to the operational team’s successful delivery of our repairs and maintenance services across the UK, and we seek someone who relishes being such an important part of our thriving, fast paced and ever-expanding maintenance business. We do offer Hybrid Working - 3 days in office, 2 at home.
Benefits
- Be part of a company profit share scheme - We paid out 9.33% of salary last year
- Let us help you prepare for your future with an employer pension contribution of up to 5%
- 23 days annual leave, buy up to 5 days or sell up to 3 days per year
- Life Insurance 3 X Salary
- Flexible and hybrid working patterns would be considered
- Access to an employee assistance programme to support your health and wellbeing, as well as free legal and financial advice
The Business Support Administrator Role
You will value first class customer service and enjoy facilitating strong working relationships within your immediate and wider teams, internally and externally to ensure the continued success of Ian Williams.
Core Tasks Will Include
- Raising and Processing orders.
- Conducting a range of scheduled and reactive administrative tasks including data input, invoicing, letter writing and multiple mailbox management.
- Supporting the procurement and ordering of site materials, processing purchase order numbers, taking queries from the client/customer, whilst seeing your tasks through to completion/resolution.
What will I bring to the Business Support Administrator role?
- Education to GCSE level or equivalent (to include Maths and English)
- An initiative-taking and adaptable approach to work; we welcome and encourage anyone with some customer service based administrative experience and the right willingness, drive, and commitment to deliver, to apply!
- Excellent IT skills MS Office, Outlook, and Excel (basic level)
- A pro-active and can-do attitude (essential) for a fast-paced, high volume, reactive office environment
Additional Benefits Include
- Annual pay reviews
- Enhanced maternity/ paternity pay
- Training and development opportunities
- Trade discounts from our preferred suppliers for you and your friends and family
- Specsavers vouchers
For information on all other additional benefits we do, to enhance your work/life balance please visit our website.
About Ian Williams Ltd
Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.
Business Support Administrator in Chipping Campden employer: Ian Williams
At Ian Williams Ltd, we pride ourselves on being an exceptional employer, particularly for our Contracts Manager role based in the vibrant Plymouth area. Our commitment to fairness, inclusivity, and respect is reflected in our supportive work culture, where coaching and development are prioritised, and your contributions are both recognised and rewarded. With a range of benefits including a profit share scheme, enhanced leave options, and comprehensive health support, we offer a fulfilling environment for those passionate about delivering outstanding results and fostering team growth.
