At a Glance
- Tasks: Plan and coordinate daily work schedules for a thriving maintenance team.
- Company: Join Ian Williams, a supportive and inclusive company in Birmingham.
- Benefits: Enjoy competitive salary, bonuses, 31 days leave, and health support.
- Other info: Dynamic environment with opportunities for training and career growth.
- Why this job: Make a real impact by ensuring excellent service for our residents.
- Qualifications: Experience in planning and scheduling, with strong IT skills.
The predicted salary is between 28583 - 28583 £ per year.
We are looking for a Planner Scheduler to join our growing team in Aston, Birmingham. Our iwhub (centralised helpdesk) is an integral part of our thriving Responsive/ Maintenance division at Ian Williams. We value our people, fostering a culture of trust and support that brings out the best in our team. If you thrive in a fast paced, people focused environment, enjoy staying organised and solving problems, and value compassion and teamwork, we’d love to hear from you. This could be the start of something exciting!
At Ian Williams, we're committed to fairness, inclusivity and respect. Your hard work will always be recognised and rewarded, and with that in mind, we offer the following:
- Competitive base salary of £28,583 for a 37.5 hour working week
- Monthly performance bonuses
- Profit share scheme
- 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave
- Pension contributions up to 5%
- Life insurance
- Annual pay reviews
- Training & development opportunities
- Health and wellbeing support via Lighthouse Charity.
What's involved in the Planner Scheduler role?
- Plan daily work schedules using our dynamic scheduling system, ensuring a first class experience for our residents through timely and efficient coordination.
- Own the scheduling process from start to finish, considering priority, location and time while managing risks that could impact KPIs.
- Act as the first point of contact for customers and operatives, offering support via phone and email to help achieve first time fix resolutions.
- Ensure accuracy and compliance by maintaining clear and detailed notes for each task on the system.
- Contribute to contract performance by producing daily KPI reports that reflect the success of our service delivery.
What could you bring to the Planner Scheduler role?
- Previous experience in planning and scheduling is required, preferably within a repairs and maintenance environment, but you may have experience from another sector.
- You're driven, eager to learn, and thrive in a fast paced, reactive environment, with strong IT and analytical skills, along with the ability to follow processes and quickly adapt to new systems.
Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics.
Planner Scheduler in Birmingham employer: IAN WILLIAMS LIMITED
Ian Williams Ltd is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on social housing repairs in Birmingham, employees benefit from a competitive package, including weekly pay, a company van, and opportunities to make a meaningful impact in the community. Join us to be part of a dedicated team that values safety, quality, and the enhancement of residents' homes.
