Distillery Ambassador (Glengoyne - Visits) (Fixed Term)
Distillery Ambassador (Glengoyne - Visits) (Fixed Term)

Distillery Ambassador (Glengoyne - Visits) (Fixed Term)

Strathblane Temporary No home office possible
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At a Glance

  • Tasks: Engage visitors with immersive tours and tastings at our stunning distillery.
  • Company: Join Glengoyne, a renowned whisky distillery with a rich history since 1833.
  • Benefits: Enjoy a competitive rate of £12.60/hour and additional perks in a vibrant work environment.
  • Why this job: Be part of a top-rated tourist attraction and create unforgettable experiences for whisky lovers.
  • Qualifications: Must be 18+, friendly, adaptable, and able to connect with diverse visitors.
  • Other info: Flexible hours required; ideally located near the distillery with own transport.

Do you have a passion for whisky and a dedication to providing exceptional visitor experience? Well, this may be the perfect role for you.

We are Glengoyne. Since 1833, we have been making our wonderful malt whisky at the Glengoyne Distillery, nestled in a beautiful and picturesque setting just north of Glasgow. We are very proud of our multi award-winning premium whisky and our visitor experience is rated on Trip Advisor as one of Scotland’s top-rated tourist attractions! At the heart of our brand, product and experience are our people; it’s our people who make the magic happen!

As we look forward to the busy season ahead, we currently have a fixed-term job opportunity for an engaging, hardworking and reliable individual to join the Glengoyne family within our visits team, as one of our prestigious Distillery Ambassadors. As a Distillery Ambassador, your role will be responsible for bringing our world class spirits to life; communicating our stories and brand through the delivery of immersive and engaging experiences in ways that truly excite and delight our visitors, leaving lasting memories!

Who We Are Looking For

We are looking for a friendly and charismatic individual with a positive work attitude, who can use their own initiative and focus on providing exceptional visitor experiences as part of our warm and welcoming team. Our experience offering is varied and our visitors come from all over the world to learn about Glengoyne whisky, so the ability to adapt and build rapport with different groups and communicating effectively is essential (and any multi-lingual skills would be highly desirable, although not essential!).

The role is responsible for the delivery of tours, tastings, events and other visitor focused activities at our Distillery – the full job profile is viewable on our website. The visitor centre typically operates between 10.00 – 18.00, seven days per week, however, this is dependent on the needs of the business and hours may vary in line with consumer demand, we are therefore looking for individuals who can be flexible in their availability.

Glengoyne is located North of Glasgow on the A81 at Dumgoyne, and it is anticipated that applicants should be within commuting distance of the distillery and ideally with their own transport given the remote location. In addition, given the industry and product we service, to be considered for a role, applicants must be aged 18 or over. Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.

This is a rewarding fixed-term opportunity, offering a rate of £12.60/hour and an additional benefits package. We are ideally looking for the successful candidate to join us from 16th June – 26th October 2025 to help cover our busy season.

If this sounds like the perfect role for you, then we’d love to hear from you!

Next Steps

To apply for this opportunity, visit our Ian Macleod Distillers careers website to create your own recruitment account with us and submit your application. Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Distillery Ambassador (Glengoyne - Visits) (Fixed Term) employer: Ian Macleod Distillers Ltd

At Glengoyne, we pride ourselves on our rich heritage and commitment to crafting exceptional whisky, all while fostering a warm and inclusive work environment. As a Distillery Ambassador, you will not only engage with visitors from around the globe but also have the opportunity to grow within a family-owned business that values its people and their contributions. Located in the stunning countryside just north of Glasgow, our distillery offers a unique setting that enhances both your work experience and personal enjoyment.
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Contact Detail:

Ian Macleod Distillers Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Distillery Ambassador (Glengoyne - Visits) (Fixed Term)

✨Tip Number 1

Familiarise yourself with Glengoyne's history and whisky-making process. Being able to share interesting facts and stories about the distillery will not only impress during interviews but also help you connect with visitors once you're in the role.

✨Tip Number 2

Showcase your customer service skills by volunteering or working in roles that require interaction with diverse groups. This experience will demonstrate your ability to engage with visitors from all over the world, which is crucial for a Distillery Ambassador.

✨Tip Number 3

If you have any multi-lingual skills, make sure to highlight them! Even if they are not essential, being able to communicate in different languages can set you apart from other candidates and enhance the visitor experience.

✨Tip Number 4

Be flexible with your availability. Since the distillery operates based on consumer demand, showing that you can adapt your schedule will make you a more attractive candidate for this fixed-term position.

We think you need these skills to ace Distillery Ambassador (Glengoyne - Visits) (Fixed Term)

Excellent Communication Skills
Customer Service Orientation
Charisma and Friendliness
Adaptability
Public Speaking
Storytelling Ability
Teamwork
Initiative
Flexibility in Availability
Knowledge of Whisky Production
Multilingual Skills (Desirable)
Event Coordination
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Distillery Ambassador position. Understand the key responsibilities and the qualities Glengoyne is looking for in a candidate.

Tailor Your Cover Letter: Craft a tailored cover letter that highlights your passion for whisky and your experience in providing exceptional visitor experiences. Use specific examples to demonstrate how your skills align with the role.

Showcase Your Personality: As the role requires a friendly and charismatic individual, ensure your application reflects your personality. Use a warm and engaging tone in your writing to convey your enthusiasm for the position.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that involved customer interaction, event hosting, or working in hospitality. This will show Glengoyne that you have the necessary skills to engage with visitors effectively.

How to prepare for a job interview at Ian Macleod Distillers Ltd

✨Show Your Passion for Whisky

Make sure to express your enthusiasm for whisky during the interview. Share any personal experiences or knowledge you have about Glengoyne and its history, as this will demonstrate your genuine interest in the role.

✨Emphasise Visitor Experience Skills

Highlight any previous experience you have in customer service or hospitality. Discuss how you can create memorable experiences for visitors, as this is a key aspect of the Distillery Ambassador role.

✨Demonstrate Adaptability

Be prepared to discuss how you can adapt your communication style to connect with diverse groups of visitors. Mention any multi-lingual skills if you have them, as they would be a bonus for this position.

✨Flexibility is Key

Since the role requires flexibility in working hours, be ready to discuss your availability. Show that you are willing to work during peak times and can adjust your schedule to meet the needs of the distillery.

Distillery Ambassador (Glengoyne - Visits) (Fixed Term)
Ian Macleod Distillers Ltd
I
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