At a Glance
- Tasks: Lead and develop a high-performing KYC team while managing workflows and customer cases.
- Company: Join a forward-thinking company committed to compliance and customer service excellence.
- Benefits: Enjoy private healthcare, wellbeing allowance, flexible leave options, and a supportive work environment.
- Other info: We value diversity and inclusivity, encouraging all backgrounds to apply.
- Why this job: Make a real impact by leading a team in a dynamic and regulated environment.
- Qualifications: Experience in compliance or KYC with strong leadership and communication skills.
The predicted salary is between 45000 - 55000 £ per year.
What can we offer you?
- Private Counselling with a weekly confidential helpline available
- SimplyHealth private healthcare plan
- £150 Wellbeing Allowance per year
- Working elsewhere policy (4 weeks per year)
- Buy and sell annual leave scheme (up to 3 days per year)
What will you be doing as a KYC Team Leader:
- Leading, coaching, and developing a high-performing KYC team
- Managing day-to-day workflow, productivity, and service levels
- Supporting the resolution of complex and high-risk customer cases
- Ensuring AML and KYC processes are completed accurately and efficiently
- Monitoring team performance and delivering regular feedback and development support
- Building strong relationships with internal stakeholders and customers
- Identifying opportunities to improve processes and customer experience
- Supporting compliance reporting, audits, and regulatory requirements
- Keeping up to date with changes in legislation and industry best practice
What are we looking for?
- You’ll be a confident people leader with experience in compliance, KYC, AML, or another regulated environment.
- Previous experience managing or supervising a team
- Strong knowledge of KYC, Customer Due Diligence (CDD), and Anti-Money Laundering regulations
- Excellent communication and stakeholder management skills
- The ability to make balanced, risk-based decisions
- A proactive and solutions-focused mindset
- Strong organisational skills and attention to detail
- Experience coaching and developing others to achieve their potential
- A passion for delivering outstanding customer service
We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates - if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!
KYC Team Leader in Newcastle upon Tyne employer: iamproperty
As a KYC Team Leader, you will thrive in a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With benefits like a private healthcare plan, a generous wellbeing allowance, and flexible leave options, our company fosters a culture of collaboration and continuous improvement, ensuring you have the resources to excel in your role while making a meaningful impact in compliance and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land KYC Team Leader in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the compliance and KYC space. You never know who might have a lead on a great opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its KYC processes. Be ready to discuss how your experience aligns with their needs, especially around managing teams and improving customer experiences.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've coached and developed your team. Highlight your ability to make balanced, risk-based decisions in complex situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace KYC Team Leader in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the KYC Team Leader role. Highlight your leadership experience and any relevant compliance knowledge to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about KYC and how your background makes you the perfect fit. Be genuine and let your personality shine through!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at iamproperty
✨Know Your KYC Inside Out
Make sure you brush up on your knowledge of KYC, AML, and CDD regulations. Be ready to discuss how these apply in real-world scenarios, especially in relation to managing a team. This will show that you’re not just familiar with the terms but can also lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to coach and inspire others, which is crucial for the KYC Team Leader role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex topics like compliance and risk management. Good communication is key in this role, so be prepared to explain your decision-making process and how you handle stakeholder relationships.
✨Be Solutions-Focused
Think of examples where you identified opportunities for improvement in processes or customer experience. Highlight your proactive approach to problem-solving and how it has positively impacted your previous teams or organisations.
