At a Glance
- Tasks: Lead and develop a high-performing KYC team while managing workflows and customer cases.
- Company: Join a forward-thinking company committed to inclusivity and employee wellbeing.
- Benefits: Enjoy private healthcare, wellbeing allowance, flexible leave options, and remote work opportunities.
- Other info: We value diversity and provide support for all candidates throughout the application process.
- Why this job: Make a real impact by improving processes and delivering outstanding customer service.
- Qualifications: Experience in compliance or KYC with strong leadership and communication skills.
The predicted salary is between 45000 - 55000 £ per year.
What can we offer you?
- Private Counselling with a weekly confidential helpline available
- SimplyHealth private healthcare plan
- £150 Wellbeing Allowance per year
- Working elsewhere policy (4 weeks per year)
- Buy and sell annual leave scheme (up to 3 days per year)
What will you be doing as a KYC Team Leader:
- Leading, coaching, and developing a high-performing KYC team
- Managing day-to-day workflow, productivity, and service levels
- Supporting the resolution of complex and high-risk customer cases
- Ensuring AML and KYC processes are completed accurately and efficiently
- Monitoring team performance and delivering regular feedback and development support
- Building strong relationships with internal stakeholders and customers
- Identifying opportunities to improve processes and customer experience
- Supporting compliance reporting, audits, and regulatory requirements
- Keeping up to date with changes in legislation and industry best practice
What are we looking for?
- You’ll be a confident people leader with experience in compliance, KYC, AML, or another regulated environment.
- Previous experience managing or supervising a team
- Strong knowledge of KYC, Customer Due Diligence (CDD), and Anti-Money Laundering regulations
- Excellent communication and stakeholder management skills
- The ability to make balanced, risk-based decisions
- A proactive and solutions-focused mindset
- Strong organisational skills and attention to detail
- Experience coaching and developing others to achieve their potential
- A passion for delivering outstanding customer service
We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates - if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!
KYC Team Leader employer: iamproperty
As a KYC Team Leader, you will thrive in a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With benefits like private healthcare, a wellbeing allowance, and flexible leave options, our company fosters a culture of collaboration and continuous improvement, ensuring you have the resources to excel in your role while making a meaningful impact in compliance and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land KYC Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the compliance and KYC space. You never know who might have a lead on a great opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common KYC and AML questions, and think about how your experience aligns with what they’re looking for. Practice makes perfect, so grab a mate and do some mock interviews.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've coached and developed teams in the past. Highlight specific examples where you’ve improved processes or customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace KYC Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the KYC Team Leader role. Highlight your experience in compliance, KYC, and team management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about KYC and how you can lead our team to success. Keep it engaging and relevant to the job description.
Showcase Your Leadership Skills:As a KYC Team Leader, your leadership experience is key. Share specific examples of how you've coached and developed teams in the past. We love seeing how you’ve made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at iamproperty
✨Know Your KYC Inside Out
Make sure you brush up on your knowledge of KYC, AML, and CDD regulations. Be ready to discuss how these processes work in practice and share examples from your past experience where you've successfully navigated complex cases.
✨Showcase Your Leadership Skills
As a KYC Team Leader, you'll need to demonstrate your ability to lead and develop a team. Prepare specific examples of how you've coached team members in the past, highlighting any improvements in performance or customer service as a result.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can build relationships with internal stakeholders and customers, and be ready to discuss your approach to stakeholder management.
✨Be Solutions-Focused
Employ a proactive mindset during the interview. Be prepared to discuss how you've identified opportunities for process improvements in previous roles. Share examples of how you've tackled challenges and made balanced, risk-based decisions.
