At a Glance
- Tasks: Deliver engaging training on innovative software solutions to empower clients.
- Company: Join a dynamic team at iamproperty, transforming the property industry.
- Benefits: Enjoy flexible working, wellbeing allowance, and unique perks like your birthday off.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping clients maximise their use of cutting-edge technology.
- Qualifications: Experience in software training and a passion for client success.
The predicted salary is between 35000 - 45000 £ per year.
We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality. With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates. We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed!
From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 7,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.
What can we offer you?
- Enhanced flexibility and working from anywhere
- Your birthday off
- Annual wellbeing allowance
- Private counselling with a weekly confidential helpline available
- £150 wellbeing allowance per year
- Working elsewhere policy (4 weeks per year)
- Buy and sell annual leave scheme (up to 3 days per year)
What will you be doing as a Software Trainer:
- Deliver training across the iamproperty product suite
- Tailor training to different client needs and learning styles
- Support clients during onboarding, go-live, and post-launch adoption
- Provide best-practice guidance to maximise product usage and efficiency
- Deliver system demonstrations, walkthroughs, and refresher training
- Create and maintain training materials, guides, videos, and webinars
- Gather feedback and contribute to continuous improvement
- Build strong client relationships and work collaboratively with internal teams
- Stay up to date with product enhancements and industry trends
What are we looking for?
- Experience in software training, onboarding, or customer success
- Experience creating training content and resources
- Knowledge of estate agency, lettings, or PropTech
- Experience supporting software implementations
- Familiarity with Zendesk, monday.com, Microsoft Teams, or similar platforms
Location: United Kingdom
Software Trainer in Newcastle upon Tyne employer: iamproperty & iamsold
At iamproperty, we pride ourselves on being an exceptional employer that values creativity, diversity, and the well-being of our team. With a flexible work culture that allows for remote working and a comprehensive benefits package including a wellbeing allowance and unique perks like a birthday off, we empower our employees to thrive both personally and professionally. Join us in transforming the property industry while enjoying opportunities for growth and collaboration within a vibrant team of over 750 talented individuals across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Software Trainer in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research iamproperty's products and culture so you can speak their language during interviews. Show them you’re not just another candidate, but someone who genuinely understands their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Software Trainer. Be ready to share specific examples of how you've tailored training in the past or supported clients through software implementations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Software Trainer in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Training:When you're writing your application, let your enthusiasm for training shine through! We want to see how you can engage and inspire others, so share any experiences that highlight your ability to connect with different audiences.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with what we're looking for, especially in software training and client support.
Highlight Your Tech Savvy:Since we’re all about tech solutions, don’t forget to mention your familiarity with tools like Zendesk or Microsoft Teams. Show us how your technical skills can help our clients maximise their use of our products!
Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to keep your application professional. Share a bit about yourself and why you want to join our team at iamproperty, but also ensure it reflects your professionalism and readiness for the role.
How to prepare for a job interview at iamproperty & iamsold
✨Know the Product Suite Inside Out
Before your interview, make sure you’re familiar with the iamproperty product suite. Understand how each solution works and think about how you would explain them to clients. This will show your passion for the role and your ability to deliver effective training.
✨Tailor Your Approach
During the interview, be ready to discuss how you would tailor training sessions to different audiences. Think about various learning styles and how you can adapt your methods to ensure everyone gets the most out of the training. This demonstrates your flexibility and client-focused mindset.
✨Showcase Your Content Creation Skills
Prepare examples of training materials or resources you’ve created in the past. Whether it’s guides, videos, or webinars, having tangible examples will highlight your experience and creativity in developing engaging content for software training.
✨Build Relationships
Emphasise your ability to build strong relationships with clients and internal teams. Share examples of how you’ve collaborated with others in previous roles to enhance the training experience. This will illustrate your teamwork skills and commitment to client success.
