Remote Complaints & Resolution Specialist

Remote Complaints & Resolution Specialist

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
iamproperty Group

At a Glance

  • Tasks: Handle customer inquiries and resolve complaints to ensure positive experiences.
  • Company: Join iamproperty Group, a thriving company focused on customer relations.
  • Benefits: Flexible remote work, competitive pay, and opportunities for personal growth.
  • Other info: Be part of a supportive team in a dynamic UK environment.
  • Why this job: Make a real difference in customer satisfaction and service improvement.
  • Qualifications: Strong communication skills and experience in complaints handling required.

The predicted salary is between 30000 - 40000 Β£ per year.

iamproperty Group is looking for a Customer Relations Specialist to handle inquiries and ensure positive customer experiences. You will be responsible for resolving complaints, collating documents for the Property Ombudsman, and providing feedback to improve services.

The ideal candidate has strong communication and problem-solving skills, focusing on customer needs and has previous experience with complaints handling. Join us in a thriving environment within the UK.

Remote Complaints & Resolution Specialist employer: iamproperty Group

iamproperty Group is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions are valued. With opportunities for development in a thriving UK environment, you will be part of a dynamic team dedicated to enhancing customer experiences and driving service improvements.

iamproperty Group

Contact Details:

iamproperty Group Recruitment Team

We think you need these skills to ace Remote Complaints & Resolution Specialist

Customer Relations
Complaints Handling
Communication Skills
Problem-Solving Skills
Document Management
Feedback Provision
Customer Service