Partner Manager - SaaS

Partner Manager - SaaS

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and develop partnerships to drive commercial success for IAM Cloud.
  • Company: IAM Cloud simplifies IT management in the cloud with innovative software solutions.
  • Benefits: Enjoy remote work, flexible hours, 26 days holiday, and a personal learning budget.
  • Other info: Fully remote role with opportunities for advancement as the team grows.
  • Why this job: Be part of a growing team with ambitious goals and a supportive culture.
  • Qualifications: Experience in partner management or account management is preferred; passion is key.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Partner Manager – SaaS role at IAM Cloud

Join to apply for the Partner Manager – SaaS role at IAM Cloud

This range is provided by IAM Cloud. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

At IAM Cloud, we create software that simplifies IT management in the cloud. From powerful platforms to intuitive tools, our mission is to make a positive impact through technology while building a company people love to work for.

As a fully employee-owned, bootstrapped company, we prioritise customers over investors and foster a flexible, supportive, and innovative work environment. With a team of 45, we serve over 3000 organisations worldwide—and we’re just getting started.

We are a small team, and everyone has a broad remit. What is important is that you are a self-starter who can confidently work autonomously, as well as closely within a team. We are also a fully remote-working company. The ability to work comfortably, safely, happily and productively from home is essential for thriving in this role.

Role Overview:

You will play a pivotal role in owning, developing, and managing a high volume of partnerships that are critical to the commercial success of IAM Cloud. You’ll be the key point of contact for our partners (currently around 500), ensuring they are engaged, informed, and enabled to sell our solutions. This role requires a relationship-first approach, supporting partner sales success and ongoing alignment with our business.

Our partners have always been important to us, but following the recent launch of a major new piece of technology, building and nurturing our partner channel has become one of our key strategic priorities. This is one reason for the hiring of this role, and other adjacent partner-centric roles in our commercial team.

We work with an array of partners from small MSPs to major VARs and distributors. We have partners in over 25 countries around the world. We plan to expand our channel significantly over the next 10 years, and we are building a team to achieve this. We have 500 partners today, with no specialised partner team at all. Over time, we aspire to build a channel of over 50,000 partners. That hopefully both shows you the commitment we have to this area of our business, our level of ambition, and also the potential since even 50,000 still only represents around 10% of the IT market.

Since this role is the first of its kind, it will be generic and broad – working with partners of all kinds worldwide. However as the team grows, there may be future opportunities for specialisation and/or advancement.

Key Responsibilities:

  • Foster new and existing partner relationships with a focus on sustainable growth and long-term commercial success
  • Act as the primary point of contact for partners, ensuring clear communication and alignment on strategic goals, KPIs, and performance
  • Communicate product updates, market positioning, and strategic initiatives
  • Support partners in sales efforts and identify joint growth opportunities
  • Champion our partners’ needs both internally and externally
  • Collaborate with external teams to refine processes, develop new solutions, and enhance the overall partner experience
  • Be active in the development of training and enablement to support partner success
  • Stay ahead of industry trends and competitor activity, providing valuable insights to shape the partnership strategy
  • Track and report on partnership performance, leveraging data to optimise relationships and outcomes

Skills & Experience:

  • Background in partner management, alliances, or account management, ideally within the Microsoft ecosystem
  • Organised, resourceful, and experienced in remote collaboration
  • Familiarity with CRM systems (e.g. Salesforce) and partner portals
  • Strong experience in managing complex partnerships and driving commercial success
  • A deep understanding of how to navigate and build relationships with senior stakeholders and decision-makers
  • Excellent negotiation, persuasion, and influencing skills, with the ability to challenge and push partners when necessary
  • Strong commercial acumen and the ability to develop and deliver partnership strategies that drive measurable results
  • Exceptional communication and relationship management skills, with the ability to build trust and rapport with both internal and external stakeholders
  • Ability to work independently and as part of a cross-functional team in a fast-paced, high-growth environment

But more than any specific skill, it is essential that you are passionate and take great pride in what you do. You should be an avid learner, curious and hungry to explore new things.

What We Offer

  • Competitive starting salary and commission structure based on channel growth and partner retention
  • Guaranteed annual pay rise of £2000 minimum
  • 26 days’ holiday plus national holidays, your birthday and work anniversary off work
  • Fully remote, flexible working
  • Employees can also ‘work from anywhere’ for up to 4 consecutive weeks per year – to be close to family, chase the sun, or take in some new scenery
  • Public Holiday Swap option – swap a Public Holiday for another date if you prefer
  • Any equipment needed to do your role effectively including high-end laptop and monitor
  • Access to a personal learning & training budget, alongside a dedicated Learning Afternoon every 6 weeks
  • Access to Support Room, which offers on-demand counselling, therapy & coaching along with a wellbeing resource hub
  • We support our employees at various stages of life, which is reflected in our generous maternity and paternity policies
  • A generous pension scheme with up to 10% equal-matched company contribution
  • Medical scheme with a range of benefits including remote GP access, dental & optical cashback, and diagnostics
  • Life Insurance of 5x Gross Salary through Unum
  • Help@Hand Benefits and Employee Assistance App

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Business Development and Sales

  • Industries

    IT Services and IT Consulting and Software Development

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Partner Manager - SaaS employer: IAM Cloud

IAM Cloud is an exceptional employer that prioritises employee well-being and professional growth within a fully remote, flexible work environment. As a fully employee-owned company, we offer competitive salaries, guaranteed annual pay rises, and a generous benefits package including extensive holiday allowances and personal learning budgets, all while fostering a culture of innovation and collaboration. Join us to be part of a small, dynamic team dedicated to making a positive impact through technology, where your contributions directly influence our ambitious growth plans.
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Contact Detail:

IAM Cloud Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Partner Manager - SaaS

Tip Number 1

Familiarise yourself with IAM Cloud's products and services. Understanding their software solutions will help you engage effectively with potential partners and demonstrate your value in the role.

Tip Number 2

Network within the SaaS community, especially with professionals who have experience in partner management. Building relationships now can provide insights and connections that may benefit you during the interview process.

Tip Number 3

Stay updated on industry trends and competitor activities. Being knowledgeable about the market landscape will allow you to discuss strategic initiatives confidently and show your proactive approach to partnership management.

Tip Number 4

Prepare to discuss your experience with CRM systems, particularly Salesforce. Highlighting your familiarity with these tools will demonstrate your readiness to manage partnerships effectively from day one.

We think you need these skills to ace Partner Manager - SaaS

Partner Management
Account Management
Relationship Building
Remote Collaboration
CRM Systems (e.g. Salesforce)
Negotiation Skills
Commercial Acumen
Strategic Planning
Performance Tracking
Data Analysis
Communication Skills
Stakeholder Management
Problem-Solving Skills
Adaptability
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in partner management, alliances, or account management. Emphasise any familiarity with the Microsoft ecosystem and your ability to manage complex partnerships.

Craft a Compelling Cover Letter: In your cover letter, express your passion for building relationships and driving commercial success. Mention specific examples of how you've successfully managed partnerships in the past and how you can contribute to IAM Cloud's growth.

Showcase Your Communication Skills: Since this role requires excellent communication and relationship management skills, consider including a brief section in your application that demonstrates your ability to build trust and rapport with stakeholders.

Highlight Your Remote Work Experience: As IAM Cloud is a fully remote company, it's important to mention any previous remote work experience. Discuss how you effectively collaborate with teams and manage tasks independently in a remote setting.

How to prepare for a job interview at IAM Cloud

Understand the Company Culture

Before your interview, take some time to research IAM Cloud's company culture. They value a flexible and supportive environment, so be prepared to discuss how you thrive in such settings and how you can contribute to their mission of simplifying IT management.

Showcase Your Relationship Management Skills

As a Partner Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you've successfully managed partnerships or alliances, highlighting your communication and negotiation skills.

Demonstrate Your Industry Knowledge

Stay ahead of industry trends and competitor activities relevant to IAM Cloud. Be ready to discuss how these insights can shape partnership strategies and drive commercial success, showing that you're proactive and informed.

Prepare for Remote Collaboration

Since IAM Cloud operates fully remotely, be prepared to discuss your experience with remote collaboration tools and how you manage your time and productivity while working independently. This will demonstrate your suitability for their work environment.

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