Control and Process Assurance Senior Analyst

About Us

We are part of International Airlines Group (IAG), one of the world\’s leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group‑wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale.

Purpose of the role

The Control and Process Assurance Senior Analyst provides essential operational support in executing control testing, process documentation, and assurance activities across IAG Transform. This role focuses on conducting detailed control assessments, gathering and analysing evidence, and supporting the maintenance of robust control frameworks. The Senior Analyst works under guidance from the Control and Process Assurance Manager to ensure compliance with internal policies and regulatory requirements while contributing to the continuous improvement of control effectiveness.

Your responsibilities

Control Testing & Evidence Gathering

• Execute control tests in accordance with established testing programs and methodologies.
• Gather, review, and analyse evidence to support control effectiveness assessments.
• Document control testing procedures, findings, and conclusions with accuracy and clarity.
• Maintain organised workpapers and evidence files in compliance with audit standards and internal requirements.
• Identify control deficiencies and exceptions during testing activities and elevate to management appropriately.

Process Documentation & Analysis

• Document business processes through flowcharts, narratives, and control matrices.
• Conduct walkthroughs with process owners to understand control design and operating effectiveness.
• Analyse process flows to identify inefficiencies, redundancies, and potential control gaps.
• Support process improvement initiatives by documenting current state and proposed future state processes.
• Maintain up‑to‑date process documentation libraries and control repositories.

Data Analysis & Reporting

• Utilise Excel, data analytics tools, and reporting platforms to analyse control data and identify patterns or anomalies.
• Perform data sampling and testing procedures to validate control operation and completeness.
• Prepare regular status reports on control testing activities, findings, and remediation progress.
• Support the development of dashboards and metrics to track control performance.
• Conduct trend analysis to identify recurring issues or areas requiring enhanced controls.

Compliance & Audit Support

• Assist in preparation for internal and external audits by compiling requested information and documentation.
• Support compliance monitoring activities across key business processes and regulatory requirements.
• Track remediation action plans and follow up with process owners on closure of findings.
• Maintain awareness of relevant policies, procedures, and regulatory standards affecting IAG Transform operations.

Stakeholder Engagement & Collaboration

• Build effective working relationships with process owners and operational teams across IAG Transform and Operating Companies.
• Communicate testing requirements and findings clearly to stakeholders at various organisational levels.
• Participate in team meetings and contribute ideas for process and control improvements.
• Support training and awareness initiatives related to controls and process assurance.

Digital Tools & Automation

• Support the implementation and utilisation of digital tools and automation for control testing and monitoring.
• Learn and apply emerging technologies including data analytics, RPA, and AI‑enabled tools to enhance assurance activities.
• Contribute to digitalisation initiatives by identifying manual processes suitable for automation.
• Maintain proficiency in control testing software, audit management systems, and data analytics platforms.

Your skills, experience and qualifications

Qualifications

• Bachelor\’s degree in Accounting, Finance, Business Administration, or related field.
• Working towards or interest in professional certification (ACA, ACCA, CIA, CISA) is desirable.
• Basic understanding of internal control frameworks (COSO, COBIT) and compliance requirements.

Skills

• 3+ years of experience in internal controls, internal audit, risk management, or related assurance function.
• Experience in Big 4 accounting firms, corporate internal audit, or risk/compliance roles is advantageous.
• Demonstrated ability to conduct control testing and document findings effectively.
• Exposure to process documentation and business analysis activities.
• Experience working in multinational or matrix organisations is beneficial.

Experience

• Analytical Mindset: Strong analytical skills with attention to detail and ability to identify control weaknesses and process issues.
• Technical Competence: Advanced Excel skills and proficiency in data analysis tools; familiarity with audit management software and process documentation tools.
• Communication Skills: Clear written and verbal communication skills with ability to document findings and interact professionally with stakeholders.
• Organisation & Time Management: Ability to manage multiple tasks, prioritise work effectively, and meet deadlines in a fast‑paced environment.
• Team Collaboration: Strong team player with willingness to support colleagues and contribute to team objectives.
• Learning Agility: Quick learner with curiosity about emerging technologies, digital tools, and best practices in controls and assurance.
• Professional Ethics: High integrity with commitment to objectivity, confidentiality, and professional standards.
• Adaptability: Flexible approach with ability to work across different business areas and adapt to changing priorities.

What we offer

• The chance to enjoy a challenging career in an exciting, fast‑moving environment in a dynamic industry.
• The opportunity to work in a multi‑cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses.

We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.