Product Design Lead, Digital Channels & UX Strategy
Product Design Lead, Digital Channels & UX Strategy

Product Design Lead, Digital Channels & UX Strategy

Full-Time 60000 - 80000 £ / year (est.) No home office possible
IAG Loyalty

At a Glance

  • Tasks: Lead a design team to enhance the digital experience for customers.
  • Company: A leading loyalty organisation in Greater London with a focus on inclusivity.
  • Benefits: Hybrid work model, competitive salary, and a diverse workplace culture.
  • Other info: Join a dynamic team committed to innovation and inclusivity.
  • Why this job: Shape the future of customer interaction and drive impactful design strategies.
  • Qualifications: Proven UX leadership experience and expertise in data-driven design.

The predicted salary is between 60000 - 80000 £ per year.

A leading loyalty organization in Greater London is seeking a Product Design Lead for Digital Channels to transform the customer digital experience across Avios. You will define the UX strategy and lead a design team to optimize user interaction.

The ideal candidate has proven UX leadership experience and skills in data-driven design principles. The company promotes hybrid work and values diverse backgrounds, ensuring an inclusive culture.

Product Design Lead, Digital Channels & UX Strategy employer: IAG Loyalty

As a leading loyalty organisation in Greater London, we pride ourselves on fostering an inclusive and dynamic work culture that values diverse backgrounds and perspectives. Our commitment to employee growth is evident through our support for hybrid working arrangements and opportunities for professional development, making us an excellent employer for those looking to make a meaningful impact in the digital experience space.
IAG Loyalty

Contact Detail:

IAG Loyalty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Design Lead, Digital Channels & UX Strategy

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work at companies you're eyeing. A friendly chat can open doors and give you insider info on what they're really looking for.

✨Tip Number 2

Show off your portfolio! When you get that interview, make sure to bring your best work to the table. Highlight projects that showcase your UX leadership and data-driven design skills – it’s all about making a strong impression.

✨Tip Number 3

Prepare for the unexpected! Be ready for design challenges or case studies during interviews. Practise thinking on your feet and articulating your design process – it’ll show them you’re the right fit for leading their design team.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Product Design Lead, Digital Channels & UX Strategy

UX Leadership
Data-Driven Design Principles
User Interaction Optimisation
UX Strategy Development
Team Leadership
Customer Experience Transformation
Design Thinking
Collaboration Skills
Hybrid Work Adaptability
Inclusivity Awareness

Some tips for your application 🫡

Show Off Your UX Skills: When you're writing your application, make sure to highlight your experience in UX leadership and data-driven design principles. We want to see how you've transformed user experiences in the past!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Product Design Lead role. We love seeing candidates who take the extra step to connect their skills with our needs.

Be Authentic: Let your personality shine through in your written application. We value diverse backgrounds and want to get to know the real you, so don’t be afraid to share your unique perspective and experiences!

Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at IAG Loyalty

✨Know Your UX Principles

Make sure you brush up on your data-driven design principles before the interview. Be ready to discuss how you've applied these in past projects, especially in leading a team. This will show that you understand the core of what they're looking for.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience in UX design. Think about times when you successfully guided a team through challenges or implemented innovative solutions. This will demonstrate your capability to lead their design team effectively.

✨Understand Their Brand and Customers

Research the loyalty organisation and its customer base. Familiarise yourself with their digital channels and think about how you would enhance the customer experience. This knowledge will help you tailor your responses and show genuine interest in the role.

✨Embrace Inclusivity

Since the company values diverse backgrounds, be prepared to discuss how you foster inclusivity in your design process. Share experiences where you considered different user perspectives, as this aligns with their inclusive culture and shows you're a good fit.

Product Design Lead, Digital Channels & UX Strategy
IAG Loyalty

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