At a Glance
- Tasks: Lead and evolve payroll processes in a dynamic, fast-paced environment.
- Company: Join a global leader in loyalty currency with ambitious growth plans.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional development.
- Other info: Flexible work environment with excellent career growth potential.
- Why this job: Shape payroll operations and influence colleague experiences in a high-impact role.
- Qualifications: Proven payroll leadership experience and strong problem-solving skills required.
The predicted salary is between 60000 - 75000 £ per year.
We’re the people behind global loyalty currency, Avios, and home to two ambitious, growing businesses across Loyalty and Holidays. Each business has its own goals, strategy and team, but collectively we share a purpose.
As our Payroll Manager, you’ll lead and evolve payroll across a complex, fast-moving environment (going beyond processing to drive accuracy, insight and continuous improvement). Working closely with teams across people, reward and finance, you’ll oversee the full employee lifecycle, strengthen controls and help modernise systems, while also supporting Spanish payroll and ensuring compliance.
This is a high-impact role that blends hands-on leadership with transformation, giving you the opportunity to develop a team, shape how payroll operates across the business and influence wider people processes. You should be commercially minded, detail-focused and motivated by improving systems and colleague experience.
This role is based out of our London office. We call our approach to hybrid working *The Blend* — it’s about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list.
- Lead end-to-end payroll delivery, ensuring accuracy, timeliness, compliance and a high-quality colleague experience across the full employee lifecycle.
- Oversee complex and cyclical payroll activity including pensions, benefits and specialist calculations while maintaining governance standards.
- Proven payroll leadership experience within a shared services function, with the ability to develop teams, build capability and drive a shift towards ownership, control and insight.
- Strong end-to-end payroll knowledge, including employee lifecycle, compliance, controls and month-end delivery within a people-led, commercially focused environment.
- Experience leading change and continuous improvement, simplifying processes, reducing manual work and challenging legacy ways of working.
- Strong problem-solving ability; you’re able to spot patterns, manage complex payroll scenarios and balance operational delivery with risk management.
- You have exposure to international payroll (particularly multi-country oversight) and experience in a fast-paced, evolving organisation.
- You prefer a steady-state role with fixed processes; this role is best suited to someone who is curious, embraces change and is motivated by continuously improving how things work.
Payroll Manager employer: IAG Loyalty
As a Payroll Manager at our London office, you will thrive in a dynamic and supportive work culture that values innovation and collaboration. We offer flexible hybrid working arrangements through *The Blend*, allowing you to balance your professional and personal life while contributing to meaningful projects that enhance colleague experiences. With a strong focus on employee growth, you will have the opportunity to lead transformative payroll initiatives and develop your team in a fast-paced environment, making a significant impact on our global operations.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Manager
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and finance sectors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Tailor your answers to show how your experience aligns with their goals, especially around accuracy and continuous improvement in payroll processes.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you’ve improved payroll systems or tackled complex scenarios. This will demonstrate your ability to drive change and enhance colleague experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to our mission.
We think you need these skills to ace Payroll Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Payroll Manager. Highlight your experience in payroll leadership, compliance, and any international payroll exposure you have. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll and how you can drive continuous improvement. We love seeing your personality come through, so don’t hold back!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled complex payroll scenarios or improved processes in the past. We’re looking for someone who can spot patterns and manage challenges effectively, so let us know how you’ve done this!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IAG Loyalty
✨Know Your Payroll Stuff
Make sure you brush up on your end-to-end payroll knowledge. Understand the full employee lifecycle, compliance requirements, and how to manage complex payroll scenarios. Being able to discuss these topics confidently will show that you're not just familiar with the basics but are ready to lead and innovate.
✨Showcase Your Leadership Skills
Prepare examples of how you've developed teams and driven change in previous roles. Think about specific instances where you've improved processes or enhanced colleague experiences. This is a high-impact role, so demonstrating your leadership capabilities will be key to impressing the interviewers.
✨Embrace Change and Improvement
This role is all about modernising systems and continuous improvement. Be ready to discuss how you've simplified processes in the past and your approach to challenging legacy ways of working. Highlight your problem-solving skills and how you've managed to balance operational delivery with risk management.
✨Get Familiar with The Blend
Since this role involves hybrid working, it’s important to express your comfort with flexibility. Think about how you can maintain strong connections with your team while working remotely. Share your strategies for staying productive and engaged, whether in the office or at home.
