IAG Loyalty in London is seeking a Customer Analytics & CRM Specialist to shape CRM, segmentation and growth of our B2C retail proposition. You'll partner with Trading, Product, Engineering and Data teams to optimise journeys and personalisation.
In this hybrid role, you'll work across Avios Retail Domain, using data to influence trading, marketing and CRM strategy, delivering insights that drive acquisition, retention, and lifetime value.
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CRM Analytics & Customer Growth Specialist employer: IAG Loyalty
IAG Loyalty is an exceptional employer located in Warrington, offering a dynamic work culture that prioritises innovation and collaboration. As a Senior Head of Customer Contact Operations, you will have the opportunity to lead a talented team, drive meaningful change, and shape the future of customer service while benefiting from extensive employee growth opportunities and a supportive environment that values your contributions.
