IAG Loyalty in Crawley, UK, is hiring for a customer operations role focused on supporting travellers during disruptions. You will assist customers by phone, coordinate rebookings and changes, and work with partners and insurers to resolve issues swiftly.
The role requires resilience, a care-focused approach and the ability to handle shift work including nights and weekends, within a hybrid office setup.
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Travel Disruption Response Specialist in Crawley employer: IAG Loyalty
IAG Loyalty is an exceptional employer located in Warrington, offering a dynamic work culture that prioritises innovation and collaboration. As a Senior Head of Customer Contact Operations, you will have the opportunity to lead a talented team, drive meaningful change, and shape the future of customer service while benefiting from extensive employee growth opportunities and a supportive environment that values your contributions.
