At a Glance
- Tasks: Shape customer journeys and optimise experiences through data-driven insights.
- Company: Join IAG Loyalty, a leader in customer analytics and CRM.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for growth.
- Other info: Dynamic role with a blend of office and remote work in London.
- Why this job: Make a real impact on B2C retail by driving customer engagement.
- Qualifications: Experience in CRM, analytics, and a passion for customer insights.
The predicted salary is between 50000 - 60000 £ per year.
IAG Loyalty is seeking a Customer Analytics & CRM Specialist to shape the performance and growth of our B2C retail proposition.
You will partner with Trading, Product, Engineering and Data teams to optimise journeys, personalise experiences and identify commercial opportunities.
Based in London, the role blends office presence with remote flexibility.
You will own segmentation, lifecycle marketing and analytics across Email, SMS and push to drive impactful business outcomes.
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CRM & Customer Insights Specialist employer: IAG Loyalty Retail Ltd
IAG Loyalty Retail Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With hybrid working options, employees enjoy a flexible work-life balance while having access to robust professional development opportunities that encourage growth within the company. Join us to be part of a team that values your contributions and supports your career aspirations in a vibrant city.
