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For Companies At a Glance
- Tasks: Bridge the gap between business needs and IT solutions through workshops and documentation.
- Company: Join IAG Tech, a leader in tech innovation for major airlines like British Airways.
- Benefits: Enjoy health insurance, pension plans, bonuses, and a supportive work/life balance.
- Why this job: Be part of a dynamic, multicultural team focused on continuous improvement and innovation.
- Qualifications: Degree in Aeronautical Engineering or equivalent; strong analytical and stakeholder management skills required.
- Other info: Opportunities for travel to various sites for meetings and workshops.
The predicted salary is between 36000 - 60000 £ per year.
About IAG Tech
IAG Tech is a community of IT and digital professionals within the International Airlines Group (IAG), supporting brands like British Airways, Aer Lingus, and Iberia. Established in 2019, we aim to deliver Technology Excellence and be recognized as industry leaders in technology use. Our mission is to delight customers, enable employees, accelerate business performance, protect our business, and increase shareholder value through innovative and agile technology and data use. We utilize product-centric, agile delivery teams to implement new capabilities swiftly, focusing on system performance, stability, and continuous innovation.
Our Values
- Innovation: Using technology to solve business challenges.
- Empowerment: Giving people the freedom to operate, take accountability, and collaborate.
- Professionalism: Developing the right knowledge and competencies.
- Transparency: Practicing honesty and integrity.
- Agility: Responding quickly and flexibly.
We celebrate examples of our values in action and challenge each other when they are not upheld.
The role acts as a bridge between the business and IAG Tech, understanding and capturing business needs to enable IT to develop, test, and deploy solutions that deliver benefits.
Accountabilities
- Partner with IAG Tech and the business to understand needs using structured methodologies.
- Create and lead requirements workshops.
- Capture and document business requirements clearly for solution delivery.
- Support solution design, testing, and review processes.
- Consider business needs alongside IAG Tech's architecture standards.
- Manage review and approval of requirements.
- Deliver projects of varying complexity.
- This role may require travel to different sites for meetings and workshops.
Qualifications
- Aeronautical Engineering degree or equivalent.
- Process engineering and data analysis qualifications.
Skills
- Strong facilitation and stakeholder management skills.
- Ability to influence and negotiate effectively.
- Business partnering with senior stakeholders.
- Analytical skills for capturing and documenting requirements.
- Prioritization and strategic guidance abilities.
- Experience managing change and working under pressure.
- Commitment to continuous improvement.
- Fluent in written and spoken English.
Benefits
Enjoy a challenging career in a dynamic, multicultural environment with benefits like health insurance, pension, and bonuses, supporting work/life balance.
Diversity and Inclusion
We value a thriving, inclusive community that celebrates individuality and differences. Our goals include increasing female representation in senior roles and fostering an inclusive workplace where everyone can succeed.
Business Analyst - Operations MRO employer: IAG GBS
Contact Detail:
IAG GBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Operations MRO
✨Tip Number 1
Familiarise yourself with IAG Tech's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially around innovation and agility.
✨Tip Number 2
Brush up on your facilitation and stakeholder management skills. Be prepared to discuss specific examples where you've successfully led workshops or collaborated with senior stakeholders to capture business needs.
✨Tip Number 3
Showcase your analytical skills by preparing to discuss how you've previously documented requirements and supported solution design. Use real-life scenarios to illustrate your problem-solving abilities.
✨Tip Number 4
Be ready to talk about your experience with change management and working under pressure. Highlight any projects where you had to adapt quickly and how you ensured successful outcomes despite challenges.
We think you need these skills to ace Business Analyst - Operations MRO
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Business Analyst - Operations MRO position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in business analysis, particularly in IT or operations. Mention any specific projects where you've successfully captured and documented business requirements or facilitated workshops.
Showcase Your Skills: Clearly demonstrate your strong facilitation, stakeholder management, and analytical skills in your application. Use specific examples to illustrate how you've influenced and negotiated effectively in past roles.
Craft a Compelling Cover Letter: Write a tailored cover letter that reflects your understanding of IAG Tech's values and mission. Explain why you're passionate about the role and how you can contribute to their goals of innovation and agility.
How to prepare for a job interview at IAG GBS
✨Understand the Company Values
Before your interview, make sure you’re familiar with IAG Tech's values: Innovation, Empowerment, Professionalism, Transparency, and Agility. Be prepared to discuss how your experiences align with these values and provide examples of when you've demonstrated them in your previous roles.
✨Prepare for Requirements Workshops
Since the role involves leading requirements workshops, think about how you would facilitate discussions and capture business needs. Consider preparing a few scenarios or questions that could help guide these workshops effectively.
✨Showcase Your Analytical Skills
As a Business Analyst, your ability to analyse and document requirements is crucial. Bring examples of past projects where you successfully captured and documented business needs, and be ready to explain your analytical process during the interview.
✨Demonstrate Stakeholder Management Experience
This role requires strong stakeholder management skills. Prepare to discuss your experience in partnering with senior stakeholders, including any challenges you faced and how you influenced decisions. Highlight your negotiation skills and how you’ve managed change in previous roles.
