At a Glance
- Tasks: Oversee AMOS system management, ensuring smooth operations and user support.
- Company: Join a dynamic company in a fast-moving industry with a multicultural environment.
- Benefits: Enjoy health insurance, pension, performance bonuses, and work/life balance support.
- Other info: Great career growth opportunities in a collaborative and exciting workplace.
- Why this job: Make an impact by optimising systems and enhancing user experiences.
- Qualifications: Experience in application management and strong problem-solving skills required.
The predicted salary is between 45000 - 55000 £ per year.
Role Purpose: To oversee the configuration, optimisation, and administration of the AMOS system, ensuring smooth rollout, stable operations, and user adoption post go-live. The role is responsible for vendor coordination, release management, and providing user support to maintain system performance and compliance.
Responsibilities:
- AMOS Governance: Own AMOS governance, ensuring standardisation, compliance, and audit readiness.
- System Administration: Manage AMOS functionality and adaptations, including planning, testing, and deployment across the organisation.
- Vendor Coordination: Act as the primary liaison with vendors to ensure timely delivery of services, updates, and issue resolution.
- Optimisation: Continuously optimise AMOS to meet evolving business requirements.
- User Support: Provide hands-on support to key users and administrators, addressing technical issues promptly.
- Technical Oversight: Ensure AMOS is configured correctly and operating efficiently to meet organisational needs.
- Issue Resolution: Troubleshoot and resolve system-related issues, coordinating with vendors and internal teams as needed.
- Training and Guidance: Deliver training and create documentation to enhance user understanding and adoption.
- Change Management: Facilitate change management processes to ensure smooth user transition to new systems and workflows.
- Performance Monitoring: Monitor system performance and implement improvements as necessary.
Qualifications:
- Proven experience in application management or enterprise system administration (preferably AMOS or similar systems).
- Strong understanding of system configuration, release management, and vendor coordination.
- Experience in user support, troubleshooting, and issue resolution.
- Knowledge of change management and training delivery.
- Familiarity with compliance, audit processes, and IT governance.
- Excellent problem-solving, communication, and stakeholder management skills.
- Degree in IT, Computer Science, or related field (or equivalent experience).
Benefits:
- The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.
- The opportunity to work in a multi-cultural environment with great offices in many locations.
- Support for work/life balance and benefits such as health insurance, pension, and performance bonuses.
Equal Employment Opportunity: We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Application Manager employer: IAG GBS Poland sp. z o.o.
As an Application Manager, you will thrive in a dynamic and multicultural environment that prioritises employee growth and work-life balance. Our company offers competitive benefits, including health insurance and performance bonuses, while fostering a culture of collaboration and innovation. Join us to play a pivotal role in optimising our AMOS system and enjoy the support of a dedicated team committed to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Application Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and the AMOS system inside out. We want you to be able to discuss how your experience aligns with their needs. Practise common interview questions and have your own questions ready to show your interest!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from the interview to remind them of your conversation and reinforce your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else!
We think you need these skills to ace Application Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with application management and system administration. We want to see how your skills align with the AMOS system and the responsibilities outlined in the job description.
Showcase Your Problem-Solving Skills:In your written application, give examples of how you've tackled technical issues or optimised systems in the past. We love seeing candidates who can demonstrate their troubleshooting abilities and proactive approach to user support.
Highlight Your Communication Skills:Since this role involves vendor coordination and user training, make sure to emphasise your communication skills. Share instances where you've successfully collaborated with teams or delivered training sessions to enhance user understanding.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IAG GBS Poland sp. z o.o.
✨Know Your AMOS Inside Out
Make sure you have a solid understanding of the AMOS system and its functionalities. Familiarise yourself with its configuration, optimisation, and administration aspects. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Vendor Coordination Skills
Be prepared to discuss your experience in liaising with vendors. Share specific examples of how you've managed vendor relationships, ensured timely service delivery, and resolved issues. This will demonstrate your ability to handle one of the key responsibilities of the role.
✨Highlight Your Problem-Solving Abilities
Prepare to talk about past experiences where you successfully troubleshot and resolved system-related issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to positive outcomes.
✨Emphasise Change Management Experience
Discuss any experience you have with change management processes. Explain how you've facilitated user transitions to new systems or workflows, and share any training or documentation you've created to support users. This will show that you're ready to help others adapt to changes smoothly.
