Solution Assurance Test Manager

Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need. We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About The Role

The Test Manager is accountable for quality outcomes across delivery, ensuring solutions are tested right first time and released with confidence. The role plays a key part in evolving testing maturity across IAG Cargo moving from predominantly manual testing to automated and increasingly autonomous testing, in partnership with delivery teams and strategic suppliers. Success is achieved through collaboration, influence, and capability uplift, taking stakeholders and teams on the journey rather than imposing change.

What You’ll Do

• Quality Ownership & Planning: Own the end-to-end testing approach for assigned initiatives, ensuring solutions are fit for purpose and delivered right first time. Define and maintain risk-based test strategies and plans, aligned to business processes, delivery milestones, and quality outcomes. Surface and manage quality risks and dependencies early, working with delivery leadership to mitigate impact.
• Testing Maturity & Automation: Champion an automation-first testing mindset, ensuring manual testing is used deliberately and automation is applied where it delivers the most value. Support teams on the testing maturity journey from manual to automated and increasingly autonomous testing. Work collaboratively with engineers and partners to increase automation coverage, reduce repetitive effort, and improve feedback cycles.
• Delivery Execution & Readiness: Plan and coordinate end-to-end test execution, including UAT, regression, integration, and B2B testing where required. Ensure test readiness across environments, data, tooling, and capability. Own the defect lifecycle, ensuring issues are prioritised, resolved, retested, and learned from. Provide clear insight into release readiness, enabling confident go-live decisions.
• Collaboration & Stakeholder Confidence: Build strong, trusted relationships across business, technology, and supplier teams. Act as a quality and automation advocate, translating test outcomes into clear, decision-ready insight. Influence and bring stakeholders on the journey through collaboration, coaching, and transparency.
• Governance & Continuous Improvement: Ensure adherence to IAG Cargo standards, governance, and ways of working. Use metrics, feedback, and retrospectives to continuously improve testing effectiveness, maturity, and efficiency.

It’s All About You

Skills & Behaviours: Proven experience owning end-to-end testing outcomes in complex delivery environments. Strong understanding of test automation and modern testing practices, with experience supporting teams through maturity change. Ability to translate business processes into effective test strategies. Structured, risk-based approach with strong analytical and reporting capability. Confident communicator able to influence, coach, and provide constructive challenge. Collaborative, resilient, and outcome-focused. Passion for quality, automation, and continuous improvement. Proven stakeholder and people management capability.

Qualifications: Degree-level qualification or equivalent experience. ISTQB (or equivalent) Test Management certification.

Experience

• Essential: Software testing experience supporting business-critical change. Experience working within a multi-vendor delivery model. Supplier and stakeholder management experience. Strong understanding of the delivery lifecycle and automation adoption. Risk and issue management experience.
• Desirable: Logistics, Freight, or Courier industry experience. Experience supporting major technology transformation programmes. Experience working across multiple countries and cultures.

We’ll Treat You Right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy - Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses.
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.
• Access to discounts on Apple, cinema tickets and loads of other goodies through Perks at work.

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.