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- Tasks: Lead and develop national accounts for IAG Cargo in the UK and Ireland.
- Company: Join IAG Cargo, a leader in global airfreight logistics, moving everything from antibiotics to avocados.
- Benefits: Enjoy hybrid work, travel perks, wellness programs, and discounts on various services.
- Why this job: Be part of a dynamic team that keeps the world connected and supports diverse communities.
- Qualifications: Experience in account management, strong communication skills, and a proactive attitude are essential.
- Other info: We promote equity, diversity, and inclusion in our hiring process.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a challenge in one of the world’s largest airfreight logistics organisations?
At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.
We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.
About the role
To lead and develop a portfolio of accounts on a national basis for IAG Cargo in UK and Ireland, setting the commercial strategy and ensuring full delivery across the region in conjunction with GSA sales force.
What you’ll do
- Lead UK and Ireland strategic relationship between portfolio and IAG Cargo, including export and import business flows, and all IAG Cargo products. This will require travel to key customer branches in UK and Ireland.
- Embrace CRM applications prescribed by IAG Cargo and use effectively to achieve role responsibilities.
- Create, manage, track and report on progress of account development plans ensuring alignment with market, capacity or IAG Cargo strategy changes.
- Manage customer opportunity pipeline, driving profitable business.
- Lead and negotiate proposals for key flows and programs of business.
- Set direction for and conduct joint calls with GSA account manager in regional branches.
- Lead strategic business reviews and prepare presentations with key messages.
- Conduct regular reviews with all relevant customer contact points, ensuring meetings are well prepared and actions are followed up in a timely manner.
- Identify the need to raise the profile of the customer or its issues and coordinate appropriate action.
- Achieve the UK&I FP for portfolio.
- Promote our digital platforms as a key component of our long-term channel shift strategy.
It’s all about you
Skills
- Innovative, creative and strategic thinking
- Entrepreneurial, energetic with a proactive attitude
- Able to manage cross-functional relationships with stakeholders
- Collaboration and leadership skills
- Results oriented
- Excellent interpersonal, communication, influencing and negotiation skills
- Good analytical skills
- Strong planning, organizational and time management skills
- Comfortable navigating Optima, COPS, iagcargo.com.
Experience
- Experience of managing accounts and relationships
- Experience of direct customer contact
- Experience of presenting proposals to customers at senior management level
- Comfortable working towards clearly defined sales targets
- Comfortable working in an energetic environment
- Good understanding of developing and maintaining valuable customer relationships
We’ll treat you right
Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.
As well as a competitive salary and bonus, we offer a range of benefits to support our colleagues, which include:
- A hybrid environment with 3 days a week in the office and two from home.
- Access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines, plus up to 30 discounted ‘Hotline’ airfares per year.
- Flexible bank holiday policy allowing individuals not on shift to swap statutory public holidays.
- Access to LinkedIn Learning and Rosetta Stone Language courses.
- Health and wellbeing benefits including a free onsite gym facility and access to the UNMIND app.
- Discounts on Apple, cinema tickets and other perks through Perks at work.
Equity, Diversity and Inclusion
Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.
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National Account Manager (UKI) employer: IAG Cargo
Contact Detail:
IAG Cargo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager (UKI)
✨Tip Number 1
Familiarize yourself with IAG Cargo's products and services. Understanding the nuances of airfreight logistics and how IAG Cargo operates will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of IAG Cargo on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing accounts and relationships. Be ready to share specific examples of how you've successfully navigated customer interactions and driven business results in previous roles.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you would approach account development plans. Think about how you would align these plans with market changes and IAG Cargo's strategic goals.
We think you need these skills to ace National Account Manager (UKI)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the National Account Manager position. Understand the key responsibilities and required skills, such as managing accounts, strategic thinking, and relationship management.
Tailor Your CV: Customize your CV to highlight relevant experience in account management and customer relationships. Use specific examples that demonstrate your results-oriented approach and ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your innovative thinking and proactive attitude, and explain how your skills align with IAG Cargo's mission and values.
Showcase Your Communication Skills: In both your CV and cover letter, emphasize your excellent interpersonal and communication skills. Provide examples of how you've successfully influenced and negotiated with stakeholders in previous roles.
How to prepare for a job interview at IAG Cargo
✨Understand the Business
Familiarize yourself with IAG Cargo's operations and the logistics industry. Be prepared to discuss how your experience aligns with their mission of moving essential goods globally.
✨Showcase Your Relationship Management Skills
Highlight your experience in managing accounts and relationships. Be ready to provide examples of how you've successfully navigated cross-functional relationships and driven profitable business.
✨Prepare for Strategic Discussions
Since the role involves leading strategic business reviews, practice discussing how you would approach these meetings. Think about key messages you would want to convey and how you would prepare for them.
✨Demonstrate Your Proactive Attitude
IAG Cargo values an entrepreneurial spirit. Share instances where you've taken initiative or led projects that resulted in positive outcomes, showcasing your innovative and strategic thinking.
