Network Change Executive in London

Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need. We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About The Role

Join the team shaping the future network shape at IAG Cargo. As Network Change Executive, you’ll turn complex operational and commercial data into actionable insight, optimising our third‑party capacity network. Working at the centre of our network strategy, you’ll influence key decisions directly influencing IAG Cargo performance. The role is responsible for leading the Network team’s performance reporting, using data to drive insight and actions across outsourced capacity, and at the same time account managing IAGC’s Freighters suppliers, ensuring performance, utilisation, cost control, and revenue targets are met through high‑quality data, automation, and strong stakeholder collaboration. It is a managerial ownership role, with business‑wide exposure, focused on data, reporting, automation initiatives, and supplier management. Reporting into the Network Manager, the role is based at the IAG Cargo headquarters, London Heathrow.

What You’ll Do

• Own and drive the development and continuous improvement of outsourced capacity reporting suite linked to Transformation initiatives, particularly Trucking and Interline.
• Support creation of trucking dashboard(s) to monitor utilisation, cost, revenue, and lane‑level performance, and provide the Network team with insights to right‑size schedules, remove low‑value lanes, and drive cost rationalisation opportunities.
• Drive automation across all outsourced capacity dashboards (interline, freighter, trucking) in collaboration with Data & Analytics team.
• Drive enhancement of interline dashboard and provide the Network team with insights to drive contribution improvements from interline partners.
• Maintain and enhance reporting for CET while ensuring data simplification, integrity, insight generation and clear commercial storytelling, presenting to CET audience when required.
• Support creation of business cases and detailed analytical inputs into Network shape decision making, Freighter programme reviews, Business Plan, Financial Plan, trucking tenders and negotiations of rates and contract with freighters and trucking suppliers.
• Shape, manage and maintain DHL and QR freighter capacity to drive contribution to IAGC and maximise selling opportunities from commercial teams whilst decreasing cost.
• Identify, analyse and exploit short‑term freighters opportunities to generate incremental value to IAGC while minimising costs.
• Own day‑to‑day supplier ownership of DHL, and QR freighters, ensuring seasonal scheduling and planning tasks, cancellations, in‑season changes and schedule distribution and communication across the cargo business.
• Act as single point for day‑to‑day business questions related to DHL and QR freighters, including queries on contract, scheduling, invoicing, performance.
• Own the monthly invoicing process for DHL and QR freighters, ensuring accurate audit of invoices and close collaboration with Finance to resolve overcharging or billing disputes.
• Work together with Integrated Planning team ensuring cross‑team collaboration for tactical changes affecting freighters schedules.
• Deliver internal and external (supplier) process improvement initiatives, to drive operational efficiency and service performance.
• Represent IAG Cargo professionally with external partners and internal stakeholders, when required.

It’s All About You

What you’ll bring to IAG Cargo:

Essential Experience

• Strong numerical acumen.
• Strong commercial acumen with experience delivering revenue, cost and performance results.
• Experience in account ownership and supplier management.
• Proven analytical capability with experience using data to influence decisions.
• Experience working across international stakeholders.
• Excellent communication skills.
• Adaptability and flexibility.
• Fluent in using Excel and PowerPoint for storytelling to both peers and senior management.
• Ability to prioritise when faced with multiple issues and flex workload on the day.

Desirable Experience

• Understanding of the airfreight business.
• Experience in interline, freighter or multimodal logistics environments.
• Previous experience in commercial functions desirable e.g. RevMan, Sales, Network Planning.

Skills And Experience

• Highly analytical and numerical.
• Commercial acumen with ability to translate complex internal and market data into analysis, insights and actions across different levels of the business.
• Strong account ownership mindset with a track record of delivery against revenue and cost targets.
• Champion of continuous improvement: ability to identify and drive automation opportunities.
• Self-starter: able to work on own initiative, make decisions and implement.
• Strong stakeholder management capability across senior internal and external audiences.
• Comfortable with unpredictable requests or deadlines.
• Proactive, structured and disciplined approach to governance and follow‑through.
• Excellent written and verbal communication skills.
• Comfortable operating with ambiguity and prioritising workloads in a complex and tight deadline environment.

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• Hybrid environment with 3 days a week in the office and two days from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted "Hotline" airfares per year for yourself, friends, and family.
• Flexible bank holiday policy – individuals not on shift have the flexibility to swap statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone language courses.
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.
• Access to discounts on Apple, cinema tickets and other perks through Perks at work.

Diversity and Inclusion

Our recruitment procedures positively support our diversity and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.