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For Companies At a Glance
- Tasks: Lead digital product development to enhance customer experience and drive revenue.
- Company: Join IAG Cargo, a global leader in airfreight logistics.
- Benefits: Enjoy hybrid work, travel perks, and wellness support.
- Why this job: Make a real impact in a dynamic digital environment.
- Qualifications: Experience in digital products and agile delivery is essential.
- Other info: Embrace a culture of equity, diversity, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a challenge in one of the world’s largest airfreight logistics organisations? IAG Cargo moves everything from antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are, we open the skies and fly the world to bring people the things they really need.
At IAG Cargo, digital distribution is a critical pillar of our commercial strategy. As we transition to a fully integrated digital ecosystem, the Distribution Product Owner plays a vital role in turning commercial goals into platform functionality that drives results. You will lead the commercial input into platform development, resolving current limitations while enabling new revenue‑generating capabilities.
What You’ll Do
- Backlog & Delivery Ownership: Own and manage the backlog for iagcargo.com and third‑party platforms, ensuring that each story has a clear commercial purpose. Partner with Digital Sales and the Distribution Product Manager to shape a backlog that supports self‑service growth and digital‑only market enablement. Prioritise features and fixes based on business impact — revenue generation, cost reduction, customer value or strategic alignment. Collaborate with our IT development teams to ensure delivery timelines align with commercial milestones. Lead sprint planning and backlog grooming sessions, keeping delivery focused and outcomes measurable.
- Commercial Strategy Alignment: Translate strategic goals into prioritised product features and backlog decisions. Ensure product decisions are informed by customer insights, market research, and internal feedback loops. Shape capability improvement plans, contributing to digital performance reviews. Support the definition of business cases, customer use cases, and benefit tracking for key features.
- Customer Experience & Issue Resolution: Monitor adoption metrics, issue resolution progress, and platform performance to guide prioritisation. Champion the usability and reliability of digital sales platforms from a customer point of view. Triage commercial platform issues and help drive resolution in partnership with IT and platform analyst teams. Provide support for UAT, business sign‑off, and post‑release performance monitoring.
What You’ll Bring to IAG Cargo
- Commercial mindset – Translates commercial goals into digital capabilities that impact revenue, cost and customer experience.
- Business fluency – Speaks the language of both sales and technology. Builds strong relationships across commercial, technical, and customer‑facing teams.
- Structured delivery – Brings rigour to backlog ownership, prioritisation and progress tracking.
- Customer‑centricity – Keeps user needs and experience at the heart of product decisions. Keeps friction, usability, and adoption top of mind.
Skills And Experience
- Experience in digital products, e‑commerce, commercial transformation, or sales operations environment.
- Proven track record of delivering measurable business outcomes working with agile delivery teams.
- Familiarity with commercial KPIs, customer success and adoption metrics.
- Experience working with digital commerce, booking platforms, or B2B customer tools (preferably in logistics, travel, or e‑commerce).
- Product thinking – Comfortable structuring epics/features/user stories based on business needs.
- Agile delivery – Managing product delivery tools, writing user stories and managing a backlog.
- Stakeholder engagement – Confident presenting product updates to senior and technical audiences.
- Excellent written, verbal, and cross‑functional communication.
- Analytical mindset – Able to performance trends, conversion data, and customer usage to inform decision‑making.
Benefits
- A hybrid environment with 3 days a week in the office and two from home.
- From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines.
- You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
- Flexible bank holiday policy – Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
- All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses.
- For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.
- Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work.
Equity, Diversity and Inclusion
Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.
Distribution Product Owner in London employer: IAG Cargo
Contact Detail:
IAG Cargo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Product Owner in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their digital distribution strategy and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Distribution Product Owner. Highlight your commercial mindset and ability to translate goals into actionable features – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining IAG Cargo and being part of their exciting journey.
We think you need these skills to ace Distribution Product Owner in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Distribution Product Owner. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Commercial Mindset: We want to see how you translate commercial goals into digital capabilities. Share specific examples of how you've driven revenue or improved customer experience in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the position.
Apply Through Our Website: Don't forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at IAG Cargo
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital products and e-commerce, especially in the logistics sector. Be ready to discuss how you've previously translated commercial goals into digital capabilities, as this will show you understand the role's core responsibilities.
✨Speak Their Language
Since this role requires a blend of commercial and technical understanding, practice articulating your thoughts in both areas. Use examples from your past experiences where you successfully collaborated with sales and tech teams to drive results.
✨Prioritisation is Key
Be prepared to talk about how you prioritise features and fixes based on business impact. Think of specific instances where your decisions led to revenue generation or improved customer experience, as this will demonstrate your structured delivery approach.
✨Customer-Centric Mindset
Showcase your ability to keep user needs at the forefront of product decisions. Bring examples of how you've monitored adoption metrics and resolved issues to enhance customer experience, which aligns perfectly with IAG Cargo's focus on usability and reliability.