Business Change Lead (12 Month FTC) Transformation · London Heathrow ·

Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to groundbreaking tech, gold bullion to avocados and everything in between. We move cargo that positively impacts society worldwide. Whatever people need, wherever they are. At IAG Cargo we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). Powered by five airlines, our reach is truly global – but it’s the impact we make that defines us. At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, that is Trusted to Deliver.

What you’ll do:

• Own and enforce the business change approach for a large and complex tech change across the business and transformation portfolio.
• Define and implement a standardised framework for business readiness and adoption.
• Embed change management into programme and project delivery for complex programmes and dependent projects.
• Provide appropriate change governance, assurance, and challenge across programmes.
• Manage cross-programme change dependencies.
• Partnering with senior leaders to drive alignment across commercial, technology and operational agendas.
• Leading transformational change across operating models, ways of working, processes and customer propositions.
• Building and communicating a compelling change story that connects strategy to day-to-day impact.
• Understanding and managing the organisational change impact landscape, including prioritisation, sequencing and people risk.
• Ensuring change activity is appropriately resourced and fully integrated into programme and business plans.
• Leading sponsors and leaders to strengthen visible and effective change leadership.
• Tracking adoption, engagement and benefits realisation to ensure change sticks.

It’s all about you:

What you’ll bring to IAG Cargo:

• Proven change management experience.
• Excellent communication skills both written and verbal.
• Strong analytical and reporting skills.
• Able to create “one team” approach across disparate members of project teams by sharing best practice and common programme/department goals.
• Excellent influencing skills.
• Ability to translate a strategic approach into a change management plan.
• Proven ability to work under pressure and manage complex and often unique issues creating relevant clarity in areas of ambiguity to force decisions.
• Demonstrates resilience.
• Ability to make constructive challenge.

Skills and Experience:

• Proven change management experience demonstrated by a successful track record of managing complex change programmes that span entire organisations to cost, quality and time.
• Broad experience of working on change projects in a variety of business areas.
• Experience of working within a fast-paced, changeable environment with new technology/products and working practices.
• Solid stakeholder management, including senior management, warehouse staff, and external supplier management.
• Desktop tools including Excel, PowerPoint, MS Project, etc.
• Experience in technology-led transformation.
• Knowledge and advocate of change methodologies (e.g. Prosci).

We’ll treat you right:

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary and bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy - Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses.
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.
• Access to discounts on Apple, cinema tickets and loads of other goodies through Perks at work.

Diversity and Inclusion:

Our recruitment procedures positively support our diversity and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.