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- Tasks: Manage hire desk operations and provide top-notch customer service.
- Company: Join Falcon Group, the UK's largest tower crane supplier with a global presence.
- Benefits: Enjoy a competitive salary, pension scheme, and enhanced annual leave.
- Why this job: Be part of a dynamic team and develop your skills in a supportive environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Comprehensive training provided to help you excel in your role.
The predicted salary is between 23000 - 29000 £ per year.
Job Type: Full-Time, Permanent
Location: Swinton, Manchester
Working Hours: Office opening hours are 8:00 am to 6.00 pm. Working hours will be 8.5 hours per day with an unpaid lunch break of half an hour. Start and finish times will be agreed on commencement of employment.
Salary: £27,500.00 to £32,500.00 per annum depending on experience and skills.
Benefits:
- Pension scheme
- Death in Service
- Enhanced annual leave based on service (first increase of one day after 2 years)
About the Company: Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 37 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes. Falcon Power Generation runs a modern fleet of just under 400 Stage IIIA & Stage V compliant sets, Hybrid battery solutions, PUNCH FLYBRID, and Northvolt Voltpack’s, plus 1,000, 2,000, and 3,000 litre fuel tanks. Together with a large range of ancillary items such as distribution boards and cabling. In addition, the company has its own crane mounted trucks for ideal delivery and placement. With its head office based in Worsley, and other locations to include Newport, Bedfordshire and Norfolk, Falcon Power are ideally placed as a national distributor.
We are looking for a full-time experienced Hire Desk Controller / Administrative Assistant to be based in Swinton, Manchester. Comprehensive training and continual support to help you excel in the role will be provided.
The Role: As Hire Desk Controller / Administrative Assistant, you will be responsible for undertaking all required administration roles to assist with the Hire Desk and office functions. Responsibilities will include answering of hire enquiries; preparing and sending of quotations; the creation, management and organising of hire contracts; management of daily deliveries and collections; overseeing of the fuel management contracts and the tracking system on our fleet of equipment.
What We’re Looking For:
Essential Experience & Qualifications:
- Excellent customer service and communication skills - verbal and written.
- IT literate which must include Excel, Word and SharePoint.
- Good knowledge of InspHire or similar software packages.
Key Skills & Personal Attributes:
- A strong working knowledge of Microsoft Office.
- Able to work independently and as part of a team.
- Able to communicate confidently, clearly and effectively face-to-face and written with all internal and external colleagues.
- Excellent time management skills to ensure the workload is carried out effectively.
- Excellent attention to detail and the ability to work under pressure.
- Commitment to safety and following company procedures.
- Positive attitude, good timekeeping, and a desire to learn and develop.
- Strong problem-solving abilities and a hands-on approach to tasks.
- Strong work ethic and a can-do attitude.
If you have the experience and ambition to match, we’d love to hear from you.
Sales Manager in Manchester employer: I4
Contact Detail:
I4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is always a plus.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Sales Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Hire Desk Controller. Highlight your customer service skills and any relevant experience with software like InspHire. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Keep it friendly and professional, just like us!
Show Off Your Skills: Don’t forget to mention your IT skills, especially with Microsoft Office. We love candidates who can demonstrate their proficiency in Excel and Word, so give us examples of how you've used these tools effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at I4
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hire Desk Controller and the company’s operations. Familiarise yourself with Falcon Group's services and how they operate in the crane and power generation sectors. This will help you answer questions confidently and show your genuine interest.
✨Show Off Your Skills
Highlight your customer service and communication skills during the interview. Prepare examples from your past experiences where you successfully managed customer enquiries or resolved issues. This will demonstrate that you have the right skills for the job and can handle the responsibilities effectively.
✨Be Tech-Savvy
Since the role requires IT literacy, especially in Excel, Word, and SharePoint, be ready to discuss your experience with these tools. You might even want to mention any specific projects where you used these applications to improve efficiency or manage data.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not only interested in the position but also in how you can contribute to the company’s success.
