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- Tasks: Provide personalised energy advice and support to vulnerable households in Norwich.
- Company: Join a dedicated team focused on tackling fuel poverty and improving energy efficiency.
- Benefits: Competitive salary, 23 days leave, and potential for a four-day work week after probation.
- Other info: Opportunity for professional growth and community engagement through workshops and training.
- Why this job: Make a real difference in your community by helping residents save on energy bills.
- Qualifications: Strong communication skills and a passion for supporting vulnerable individuals.
The predicted salary is between 26000 - 26000 £ per year.
Location: Norwich, fully on-site
Hours: 37 per week (subject to Four Day Week scheme after probation)
Contract: Fixed Term until 31st March 2028 (subject to funding)
Salary: £26,000
Leave: 23 days p.a. + bank holidays
Reports to: Support Services Manager
About the Role
As an Energy Advisor within the Future Support service, you will deliver the Norwich Energy Project, providing personalised energy advice and practical support to vulnerable households across Norwich. You will manage a full caseload, offering one-to-one guidance to help residents reduce energy bills, improve energy efficiency, and build long-term resilience against fuel poverty. This role involves supporting clients with tariff switching, understanding energy bills, smart meter use, energy debt, and practical behaviour change. You will also advocate on behalf of clients with energy providers, distribute energy-saving items where appropriate, deliver community workshops, and embed energy awareness across the wider organisation through staff training and partnership working.
Key Responsibilities
- Provide one-to-one energy advice and support to vulnerable households
- Manage a full caseload, conducting energy assessments and developing tailored action plans
- Support clients with tariff switching, bill analysis, smart meter use, and reducing energy consumption
- Advocate with utility providers to resolve issues and establish manageable payment plans
- Deliver workshops and community sessions to build energy confidence and practical skills
- Distribute energy-saving items to eligible households and provide guidance on their use
- Train and support frontline staff to identify energy issues and make appropriate referrals
- Maintain accurate case notes, records, and monitoring data to evidence outcomes
- Ensure safeguarding, data protection, health
Energy Advisor employer: i4 Recruitment
Contact Detail:
i4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching common questions for Energy Advisors. Practice your responses, focusing on how your skills can help vulnerable households. We want to see your passion for making a difference!
✨Tip Number 3
Showcase your expertise! Create a portfolio or a presentation that highlights your experience in energy efficiency and client support. This can really set you apart during interviews and demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Energy Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Energy Advisor role. Highlight your experience in providing personalised support and any relevant skills that align with the job description. We want to see how you can make a difference!
Show Your Passion: Let your enthusiasm for energy efficiency and helping vulnerable households shine through in your application. Share any personal experiences or motivations that drive you to work in this field. We love seeing genuine passion!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate clarity, and it helps us understand your qualifications better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at i4 Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of an Energy Advisor. Brush up on topics like tariff switching, energy efficiency, and how to support vulnerable households. Being able to discuss these areas confidently will show that you're serious about the role.
✨Show Your Empathy
This role is all about helping people, so be prepared to demonstrate your empathy and understanding. Think of examples from your past where you've supported someone in need or resolved a difficult situation. This will highlight your suitability for working with vulnerable clients.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the Norwich Energy Project and how the team collaborates. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of a mirror. Focus on articulating your experience and how it relates to the job. The more comfortable you are speaking about your skills, the more confident you'll feel during the actual interview.