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- Tasks: Support young people transitioning to adulthood with personalised plans and outreach services.
- Company: Future Projects is a charity focused on tackling poverty and supporting youth in Norwich.
- Benefits: Enjoy a four-day work week, competitive salary, and comprehensive training.
- Why this job: Make a real impact in young people's lives while working in a supportive and dynamic environment.
- Qualifications: Experience in youth support, strong communication skills, and a full driving licence required.
- Other info: Join a Disability Confident employer committed to equality and high-quality service.
The predicted salary is between 20300 - 28300 £ per year.
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Youth Connector – SVD Transitions Project
Location: Baseline Centre, Knowland Grove, Norwich, NR5 8YD (with travel across Norfolk)
Hours: 37 per week (subject to Four Day Week scheme)
Contract: Until 31st March 2026 (extension subject to funding)
Salary: £25,310
Leave: 23 days p.a. + bank holidays
Application Deadline: 25th September 2025
Start Date: ASAP
Reports to: Assistant Support Manager
About the Role
This is a vital position within the Future Support team, working with young people (primarily aged 17–21) who are considered high risk and are often involved in the criminal justice system. You’ll provide flexible, person-centred support as they transition into adulthood, covering areas such as housing, benefits, health, education, employment, and wellbeing.
You’ll be based at the Baseline Centre in Norwich, with outreach delivery across the region.
Key Responsibilities
- Deliver face-to-face support across welfare, housing, health, finance, and more
- Assess needs and develop personalised, outcome-focused support plans
- Collaborate with services including Youth Justice, MACE Teams, and other partners
- Build trusting relationships and promote client independence
- Maintain accurate case records and comply with safeguarding procedures
- Provide outreach, home visits, and community-based support
- Ensure the service meets high quality and equality standards
- Contribute to service development and feedback mechanisms
About You
You’ll have a solid background in supporting young people, particularly those facing multiple challenges. You are empathetic, reliable, and solution-focused, with strong communication skills. You’re confident working independently and collaboratively and can adapt to dynamic and complex situations.
A full driving licence and access to a vehicle are essential.
About Future Projects
Future Projects is a Norwich-based charity dedicated to tackling poverty, exclusion, and disadvantage. We provide high-impact services across education, wellbeing, employment, and youth support.
We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Our staff work the 100:80:100 model of the 4-day working week, meaning they deliver 100% of their output in 80% of their contracted hours, and are paid 100% of their salary – providing a de-facto 4-day week. The role holder will qualify to opt into this scheme following successful completion of their probation period and a six-month review.
Additional Information
- DBS check and right to work in the UK required
- Full induction and ongoing training provided
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Youth Connector employer: i4 Jobs
Contact Detail:
i4 Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Youth Connector
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young people in the criminal justice system. Understanding their needs will help you connect better during interviews and demonstrate your empathy and knowledge.
✨Tip Number 2
Network with professionals in youth support services or related fields. Attend local events or workshops to meet people who can provide insights into the role and potentially refer you to opportunities within the organisation.
✨Tip Number 3
Prepare for potential scenario-based questions in your interview. Think about how you would handle specific situations involving young people facing multiple challenges, as this will showcase your problem-solving skills.
✨Tip Number 4
Research Future Projects and their approach to youth support. Being able to discuss their values and how they align with your own will show your genuine interest in the role and the organisation.
We think you need these skills to ace Youth Connector
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Youth Connector position. Tailor your application to highlight how your skills and experiences align with the needs of the role.
Highlight Relevant Experience: Emphasise any previous experience you have in supporting young people, especially those facing challenges. Use specific examples to demonstrate your empathy, reliability, and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about working with young people and how you can contribute to the Future Support team. Make it personal and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at i4 Jobs
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Youth Connector. Be prepared to discuss how your experience aligns with supporting young people, especially those facing challenges.
✨Show Empathy and Communication Skills
During the interview, demonstrate your ability to connect with young people. Share examples of how you've built trusting relationships in the past and how you communicate effectively with individuals from diverse backgrounds.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think of specific instances where you successfully supported someone through a difficult transition.
✨Highlight Your Flexibility and Independence
The role requires adaptability and the ability to work independently. Be ready to discuss times when you've had to adjust your approach or work autonomously to achieve positive outcomes for those you support.
