At a Glance
- Tasks: Manage property claims and resolve issues with a calm, tactful approach.
- Company: Crawford, a global leader in claims management with a diverse workforce.
- Benefits: Flexible remote work, competitive salary, 25 days holiday, and career progression support.
- Other info: Join a dynamic team with excellent training and development opportunities.
- Why this job: Make a real difference by helping clients through challenging situations.
- Qualifications: Experience in loss adjusting or high-value claims handling is essential.
The predicted salary is between 36000 - 60000 £ per year.
Crawford is the largest publicly listed independent provider of claims management and outsourcing solutions globally with nearly 9,000 employees in over 70 countries around the world. Providing industry-leading services spanning across loss adjusting, surveying, subsidence, environmental, cyber risk, legal and more.
The Opportunity:
Our General Property team are at the heart of our business: Managing property claims ranging from minor damage to major to catastrophic events. As a Commercial and/or Domestic Loss Adjuster, you’ll be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required with occasional overnight stays depending upon location.
What You Will Be Doing – Commercial & Domestic Loss Adjuster:
- You will be managing a mixed case load of property claims, up to the value of £100k. These can vary in complexity so it’s essential to put yourself in the shoes of the policy holder, appreciate each situation differently by investigating each claim with tact and a calm manner, establishing the facts, policy details and work towards a resolution.
- Client relationships will be key, through management and delivery of SLA’s and KPI’s, in addition to proactive Client and Broker interaction. You’ll need to get to the root cause of any issues, take responsibility to resolve problems and collate all necessary details to ensure swift settlement whenever possible.
- Liaising with different business areas, such as Casualty, Major & Complex Loss, Contractor Connections and Legal, you will ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and information as required.
About You:
- Previous Loss Adjusting or complex high value Claims Handling experience is essential for this role.
- ACII or CILA qualified, however candidates who are qualified by experience are just as welcome to apply, however we do seek candidates aiming to achieve their personal qualifications.
- Extensive knowledge and understanding of FSA procedures and TCF initiatives.
- Extensive knowledge of the insurance market.
- Extensive technical knowledge within the adjusting arena.
- Full driving licence.
- Flexibility in travelling.
- Understanding of Client SLA compliance/productivity/quality requirements.
- Working knowledge of scoping software and hand held device use.
- Good negotiation skills – for arranging appointments, alternative accommodation and explaining information when there is pushback on settlement.
- Good IT skills, with a keen eye for detail.
Benefits:
- Flexible work from home working.
- Competitive salary.
- 25 days holiday.
- Additional day off for your Birthday.
- Company car/car allowance.
- Comprehensive system training.
- Company pension.
- Private Healthcare.
- Dental plan.
- Exam support and career progression.
- Employee assistance programme plus other excellent benefits you’d expect from a leading global organisation.
Due to the nature of our work, this role is subject to a satisfactory basic DBS check. Crawford & Company actively supports Equal Opportunities and embraces Diversity and Inclusion. So what are you waiting for? Apply today, we’re looking forward to your application.
Commercial & Domestic Loss Adjuster in Inverness employer: i4 Jobs
Crawford & Company is an exceptional employer, offering a dynamic work culture that prioritises flexibility and employee well-being. With a competitive salary and comprehensive benefits including private healthcare and exam support, employees are encouraged to grow and develop their careers within a supportive environment. The remote working model allows for a balanced lifestyle while engaging in meaningful work that directly impacts clients across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial & Domestic Loss Adjuster in Inverness
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like i4 Jobs). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like i4 Jobs. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Commercial & Domestic Loss Adjuster in Inverness
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at i4 Jobs.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at i4 Jobs. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at i4 Jobs
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at i4 Jobs to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at i4 Jobs, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding i4 Jobs's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
