At a Glance
- Tasks: Lead agile delivery teams and shape a product-led culture in digital solutions.
- Company: Join a forward-thinking company focused on innovative digital solutions.
- Benefits: Competitive salary, career growth, and the chance to shape delivery practices.
- Other info: Dynamic role with opportunities to mentor and develop future leaders.
- Why this job: Make a real impact by enabling high-performing teams and driving sustainable change.
- Qualifications: Proven experience in agile delivery and strong collaboration with product teams.
The predicted salary is between 84000 - 168000 £ per year.
Role Purpose
You will be the founding leader of my clients delivery capability, shaping and embedding an agile, product-led delivery culture across Digital Solutions. This is a senior, hands-on delivery leadership role, working very closely with Product Leads and their product teams to enable high-performing, outcome-focused delivery. You are not accountable for delivering the product itself (that sits with Product Leads and Product Owners). Instead, you are accountable for the effectiveness and delivery capability of teams, ensuring the right conditions exist for successful delivery and sustainable change. As the delivery function grows, you will lead and line-manage Delivery Managers and help establish delivery as a trusted, enabling partner to Product, Technology, and the wider business.
Key Responsibilities
- Delivery Leadership & Agile Practice
- Act as the senior delivery leader, setting standards and expectations for agile delivery across teams.
- Establish, embed, and mature agile delivery practices (Scrum, Kanban, or hybrid).
- Partner closely with Product Leads, Product Managers, and Product Owners to enable delivery that is outcome-led rather than output-driven.
- Translate OKRs and strategic goals into clear, transparent quarterly delivery plans.
- Ensure delivery progress is visible, explainable, and value-focused at team and portfolio level.
- Team & People Enablement
- Be accountable for team health, flow, and delivery effectiveness, removing impediments and improving ways of working.
- Coach teams to improve velocity, predictability, and quality, without sacrificing sustainability.
- Roll up your sleeves and actively support teams day-to-day when needed.
- Line-manage, coach, and develop Delivery Managers (and potentially Business Change Managers as the capability grows).
- Business Change & Stakeholder Collaboration
- Play a key role in landing change into the business, working with Business Change, BA, and operational stakeholders.
- Help assess business readiness for change and ensure new products and services are successfully embedded.
- Facilitate collaboration between Product, Technology, Business Change, and senior stakeholders.
- Use strong business analysis skills where helpful to clarify outcomes, dependencies, and impacts.
- Provide leadership with clear, honest insight into delivery risks.
- Help build trust in delivery as a partner.
What This Role Is Not
- No Prince2 / traditional waterfall delivery mindset
- Not an Agile Coach role (though coaching skills are important)
- Not accountable for “delivering the product” – accountability sits with Product Leads
Required Experience & Background
- Proven experience as a Delivery Manager in agile, product-led environments
- Agile and/or Scrum certification
- Extensive experience working closely with Product Managers, Product Leads, and Product Owners
- Demonstrable focus on:
- Outcomes over outputs
- Team health and delivery improvement
- Improving flow, velocity, and predictability
- Experience establishing agile ways of working, not just inheriting them
- Strong business change experience – understanding how to embed change into operational environments
- Background as a Business Analyst or Scrum Master before moving into Delivery Management
- Experience leading or mentoring other Delivery Managers
- Experience working across multiple industries
- Experience in e-commerce, online transactions, apps, platforms, data, or AI-enabled services is key.
- We are particularly interested in candidates with experience delivering digital products and online services in environments such as:
- Digital Media
- Large Government Departments
- Digitally mature insurers or financial services
- Technology product companies
- Retail & e-commerce
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology and Business Development
Industries Retail, Government Administration, and Digital Accessibility Services
Senior Delivery Manager employer: i3
Join a leading global insurer in the heart of the City of London, where you will be part of a dynamic team driving significant transformation initiatives. With a strong focus on employee development and a collaborative work culture, this role offers competitive compensation and the chance to work on impactful projects within the London insurance market. Enjoy the unique advantage of a hybrid working model, allowing for flexibility while being part of a vibrant city environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Delivery Manager
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even casual coffee chats. You never know who might have the inside scoop on a job opening that’s perfect for you.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your achievements and projects. This is your chance to shine and demonstrate how you can lead delivery teams effectively.
✨Tip Number 3
Prepare for interviews by practising common questions related to agile delivery and team management. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in agile delivery and team management. We want to see how your background aligns with the role of a Senior Delivery Manager, so don’t hold back on showcasing relevant projects!
Showcase Your Leadership Skills:In your application, emphasise your experience in leading teams and embedding agile practices. We’re looking for someone who can set standards and inspire others, so share examples of how you've done this in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff. This will help us quickly see why you’d be a great fit!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at i3
✨Know Your Agile Practices
Make sure you brush up on your knowledge of agile methodologies like Scrum and Kanban. Be ready to discuss how you've implemented these practices in previous roles, and think about specific examples where you've improved team delivery effectiveness.
✨Showcase Your Leadership Skills
As a Senior Delivery Manager, you'll need to demonstrate your ability to lead and mentor teams. Prepare to share stories about how you've coached others, removed impediments, and fostered a culture of collaboration and trust within your teams.
✨Understand the Business Context
Familiarise yourself with the company's products and services, especially in digital media and e-commerce. Be prepared to discuss how you can align delivery capabilities with business goals and how you've successfully embedded change in past roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about challenges you've faced in previous projects and how you navigated them, particularly in terms of improving team health and delivery outcomes.
