At a Glance
- Tasks: Lead a major transformation in underwriting technology and operations for a top insurance firm.
- Company: A leading Lloyd's insurance organisation with a focus on innovation and collaboration.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a forward-thinking team and make a significant impact on operational efficiency.
- Why this job: Shape the future of underwriting technology and drive impactful change in a dynamic environment.
- Qualifications: Extensive experience in London Insurance Market and proven track record in technology transformation.
The predicted salary is between 63000 - 77000 £ per year.
We are supporting a leading insurance business in the appointment of an experienced Underwriting Platform Transformation Lead to deliver a significant programme of technology modernisation, platform implementation and operational transformation. This is a high-profile leadership opportunity for an accomplished transformation professional with deep experience of the London Insurance Market, a strong understanding of underwriting operations and a proven track record of delivering complex, technology-enabled change.
Working closely with senior executives, underwriting leadership, technology teams and external delivery partners, you will play a pivotal role in transforming the organisation's core underwriting platform landscape, establishing scalable capabilities and enabling long-term operational efficiency.
The Opportunity
You will take ownership of the technology transformation roadmap, translating an agreed target operating model and platform strategy into a structured, executable delivery programme. The transformation encompasses the implementation and integration of core underwriting platforms, policy administration systems, data migration, technology modernisation and the development of repeatable onboarding capabilities for new syndicates and clients. Success will require a leader who combines strategic perspective with hands-on delivery expertise, bringing together technology, data, underwriting operations and external suppliers to achieve sustainable business outcomes.
Key Responsibilities
- Lead the end-to-end delivery of a complex underwriting platform transformation, ensuring alignment between business objectives, technology capabilities and the target operating model.
- Develop and execute an integrated transformation roadmap covering core platform implementation, systems integration, data migration, onboarding and operational readiness.
- Oversee the implementation and integration of policy administration systems and the wider underwriting technology ecosystem.
- Lead complex platform and data migrations across multiple syndicates, ensuring effective planning, reconciliation, testing, cutover and stabilisation.
- Establish repeatable and scalable approaches to syndicate onboarding, platform configuration and technology integration.
- Partner with underwriting, technology, architecture, data, security and operational leadership to ensure solutions support business requirements and regulatory obligations.
- Provide senior leadership across multidisciplinary teams, technology vendors, systems integrators and specialist delivery partners.
- Establish robust programme governance, financial oversight, risk management and executive reporting.
- Drive resolution of complex delivery challenges, dependencies and competing priorities across multiple stakeholders.
- Ensure technology and operational readiness for go-live, including testing, resilience, security, support arrangements and transition to service.
- Embed sustainable capabilities, ensuring effective knowledge transfer and clear accountability within permanent business and technology teams.
Experience and Expertise
We are particularly interested in senior transformation professionals who can demonstrate:
- Extensive London Insurance Market experience, ideally gained within Lloyd's, managing agents, syndicates or major commercial insurance organisations.
- A successful track record leading large-scale, complex technology and business transformation programmes within insurance or financial services.
- Strong experience of underwriting platform modernisation, digital transformation, policy administration systems or underwriting workbench implementations.
- Experience translating strategic objectives and target operating models into practical technology delivery roadmaps.
- Proven leadership of complex systems integration, data migration, testing, implementation and operational readiness activities.
- A broad understanding of insurance technology architecture, data, APIs, cloud platforms, security and operational resilience.
- Experience delivering transformation across multiple business units, legal entities, syndicates or international operations.
- Strong commercial awareness, programme governance, supplier management and technology risk management capabilities.
- The credibility and communication skills to engage and influence C-suite executives, Boards, underwriting leaders and technical stakeholders.
- An ability to navigate ambiguity, simplify complexity, resolve delivery challenges and maintain momentum in demanding transformation environments.
The Leadership Profile
The successful individual will be a confident, commercially aware transformation leader who can operate effectively at both strategic and delivery levels. You will bring a combination of:
- Strategic vision and delivery discipline - capable of translating complex transformation ambitions into clear priorities, measurable outcomes and executable plans.
- Insurance market credibility - with a strong understanding of underwriting operations, London Market structures and the challenges of modernising legacy technology.
- Technology and business fluency - able to bridge the gap between underwriting requirements, operating models, technology architecture and implementation.
- Executive stakeholder influence - comfortable advising senior leadership, challenging assumptions and securing decisions across complex organisational structures.
- Collaborative, decisive leadership - bringing clarity, structure and accountability to multidisciplinary teams and external delivery partners.
- A focus on sustainable change - ensuring new platforms and capabilities are embedded successfully and deliver lasting operational and commercial value.
Why Consider This Opportunity?
This is an opportunity to lead a business-critical transformation within an established and ambitious Lloyd's insurance organisation. You will have significant visibility across senior leadership and the opportunity to shape the delivery of a modern, scalable underwriting technology environment supporting future growth, operational resilience and innovation. The organisation offers a collaborative, forward-thinking culture, flexible hybrid working arrangements and a competitive reward package. If you are an experienced London Market transformation leader with a strong background in underwriting technology modernisation, complex platform delivery and executive-level programme leadership, we would welcome a confidential conversation.
Transformation Director in London employer: i3
As a leading player in the London Market insurance sector, our company offers an exceptional work environment that fosters innovation and collaboration. We prioritise employee growth through continuous learning opportunities and a supportive culture that values diverse perspectives. With competitive compensation packages, including bonuses and benefits, we ensure our team members are rewarded for their expertise and contributions while working on cutting-edge integration projects in a hybrid setting.
StudySmarter Expert Advice🤫
We think this is how you could land Transformation Director in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like i3). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like i3. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Transformation Director in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at i3.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at i3. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at i3
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at i3 to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at i3, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding i3's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
