Claims Specialist in London

This range is provided by i3. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Permanent position in London with a salary of £60,000 - £67,000 + Bonus + benefits and a solid career path.

Ideal candidates will have approximately 3-4 years of Lloyd's global property claims handling experience, at a minimum.

This role is an opportunity to join a leading property and construction insurer in a claims specialist handling capacity. As a claims specialist, the successful applicant will be a key member of the team, handling complex claims in a lead and agreement party capacity, mentoring junior members of the team, and building relationships with key clients and stakeholders.

Responsibilities:

• Be primarily responsible for adjusting all types of property and construction claims worldwide, following the claims handling guidelines and reporting to the Claims Manager.
• Appoint and manage third-party service providers, external legal advisors, and other experts to ensure a premier claims service is delivered.
• Work closely with clients and brokers to develop strong working relationships.
• Handle Company Market and Lloyd's Syndicate claims.
• Assist and oversee complex cases with junior colleagues.
• Liaise with underwriters on wording/policy issues, expert panels, and provide claims information and attend client meetings as appropriate.
• Liaise with other internal stakeholders, including Risk Management and Actuarial teams, to ensure consistent information and knowledge sharing.
• Liaise with the Ceded Reinsurance team to assist with reinsurance recoveries and address queries from reinsurers.
• Accurately record and manage claims files manually and via central services.
• May be required to take on additional duties, responsibilities, and activities appropriate to the nature of this role.

About You:

We encourage you to bring your own experience and expertise to the table. While there are some qualifications and experiences we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

Requirements:

• An understanding of the London Market in the relevant classes of business.
• Working claims experience in the insurance industry, ideally with property and/or construction market knowledge.
• Ability to build and develop strong relationships with clients and third parties.
• Ability to communicate technical concepts to a non-technical audience at all levels.
• Ability to make disciplined decisions based on information provided, focusing on driving results.
• A team player mentality with the ability to motivate yourself and others.

Preferred Qualifications:

• Ideally, will have worked in a syndicate or company or at a broker within claims and gained practical experience in the marketplace to independently perform the above duties and responsibilities.
• Knowledge of ECF2 and London market systems, including Docosoft, is preferable.
• A degree or professional qualification of diploma level or above (CII or equivalent).
• A general interest in property and construction as a whole, and a desire to widen technical knowledge and experience.