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- Tasks: Join us at the Cheltenham Festival to provide top-notch customer service and handle betting transactions.
- Company: Be part of an exciting event with a vibrant atmosphere and a focus on customer experience.
- Benefits: Earn up to £12.55 per hour with paid training and flexible work opportunities.
- Why this job: This is a fantastic chance to gain experience, meet new people, and be part of a thrilling event!
- Qualifications: No prior experience needed, just bring your enthusiasm and a willingness to learn!
- Other info: Must be 18+; apply now to join our amazing team!
Cheltenham Festival – VIPStaff 11th March – 14th March Up to £12.55 per hour Cheltenham Festival – We are looking for Cheltenham Festival staff to work in the public areas, restaurants and boxes – in Customer Service based roles within the betting teams. FULL training is provided and paid! Previous experience is not required – Applicants must be 18+ Responsibilities: * You will use the new betting tablets to take bets from customers (paid training will be provided on the system) – this can be done from behind betting windows where customers come to you OR you could take up a role where you approach customers directly in restaurants and boxes – customers know who the client is and enjoy betting with them! * You will pay out money to customers who present you with a winning ticket * Provide excellent customer service to racegoers * Cash handling and cashing up at the end of each race day * Explaining different bet types to customers if asked (training provided) Candidates: * Excellent customer service experience * Ability to work with cash confidently and total up at the end of each race day * Flexibility to move around the racecourse based on business requirements * Confidence to explain bet types to customers (training provided) * Enthusiasm! If you're a team player with a keen eye for detail and enjoy getting things done, we'd love to hear from you! This is your chance to contribute, grow, and be part of an amazing team. Interested? Send your most up-to-date CV to Elina at i2i recruitment today! Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion
VIP Staff employer: i2i Recruitment
Contact Detail:
i2i Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Staff
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with the recruitment team. Highlighting your enthusiasm and ability to connect with people can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with different types of betting and how they work. Even though training will be provided, having a basic understanding can help you feel more confident when discussing bets with customers.
✨Tip Number 3
Be prepared to demonstrate your flexibility and adaptability. The role requires moving around the racecourse, so showing that you're willing to take on various tasks will make you a more attractive candidate.
✨Tip Number 4
Express your excitement about being part of a team at a high-profile event like the Cheltenham Festival. Employers love candidates who are genuinely enthusiastic about the opportunity and the environment they'll be working in.
We think you need these skills to ace VIP Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant customer service experience. Emphasize your ability to handle cash and provide excellent service, as these are key responsibilities for the VIP Staff role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the Cheltenham Festival. Mention your flexibility and willingness to learn, especially regarding the betting system and customer interactions.
Highlight Teamwork Skills: Since the job requires being part of a team, include examples of how you've successfully worked in teams before. This will show that you can contribute positively to the work environment.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the recruiters.
How to prepare for a job interview at i2i Recruitment
✨Show Your Customer Service Skills
Since the role heavily focuses on customer service, be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Cash Handling Confidence
As cash handling is a key responsibility, express your comfort and experience with managing cash transactions. If you have any relevant experience, make sure to mention it during the interview.
✨Be Ready to Discuss Flexibility
The job requires flexibility in moving around the racecourse. Be ready to discuss your availability and willingness to adapt to changing circumstances or roles during the event.
✨Show Enthusiasm and Team Spirit
This position values enthusiasm and teamwork. Make sure to convey your excitement about the role and your ability to work well within a team. Share any experiences that showcase your collaborative spirit.
