Trade Counter Assistant

Trade Counter Assistant Cheltenham £26,000 + DOE We are looking for an ambitious, motivated Trade Counter Advisor to join our ever-growing team. My client has a long tradition of supplying Timber, plumbing & Building Materials to retail and trade customers, you will have strong communication skills with the ability to provide excellent customer service within a merchant environment. You must be comfortable in talking and selling to a variety of customers face to face and over the phone. The preferable candidate will have a good knowledge of the workings within a builder’s merchant however, full training will be provided if successful. Prior experience in a DIY or Merchant outlet would also be ideal but not essential. Daily Duties include * Serving customers to the highest standards on collection and deliveries * Offer the highest level of customer service to existing and new accounts * Making and answering phone calls to customers * Checking and putting stock away * Looking after the warehouse (goods in and out) * Picking and packing customer orders * Producing competitive quotes to all potential and existing customers * Help with weekly and yearly stock checks Role Requirements * Industry knowledge/experience would be ideal but essential * Strong communication skills both written and spoken * Attention to detail. * Strong account management awareness and skillset * Previous experience w…