Sales and Customer Service Executive

What’s in it for you? * Competitive salary (£24,000–£29,000 depending on experience) * Bonus scheme * 25 days annual leave plus bank holidays * Early finish every Friday * Company pension 7% (subject to eligibility) * Join a growing, supportive team in a niche industrial sector * Monday – Thursday 8.30am to 4.30pm, Friday 8.30am to 2.00pm. About the Company A well-established manufacturer and distributor of industrial lubrication products and equipment is expanding its team. This is an exciting opportunity to join a business known for its innovation, product quality, and customer-first approach, supplying industries across the UK and beyond.About the Role As a Sales & Customer Service Executive, you will play a vital role in supporting existing customers while helping to grow new business. This is a fast-paced, varied position combining account management, lead generation, and day-to-day sales support. You will work closely with the internal team and external clients, providing product advice, quotations, and processing orders.What you’ll be doing Sales: * Building strong relationships with existing clients to maximise repeat business * Researching and identifying potential new customers * Presenting product solutions and benefits clearly and confidently * Sourcing bespoke products and pricing from suppliers * Tracking and following up on all open quotations Customer Service: * Processing customer orders and quotations efficiently * Responding to enquiries with accurate product/service information * Handling complaints and resolving issues professionally * Maintaining accurate records and using the CRM system daily What we’re looking for * 2–5 years’ experience in a sales or customer-facing role (ideally within industrial or engineering sectors) * Experience using Sage 50 (essential) * Proficiency in Microsoft Office * A valid UK driving licence * Excellent communication and organisational skills * Motivated, proactive, organised and customer-focused * Knowledge of lubricants or lubrication equipment is a bonus but not essential Apply to Fran today by sending your CV and a brief cover letter outlining why you’d be a great fit! Our mission of \’Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven\’t received a response within 5 working days, please understand that your application has not been successful